Salary :
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Walser Automotive Group is a company of car people. We sell them. We service them and so much more. It’s our livelihood and our passion. We’re also a company of people who love people. We show that through progressive, family-focused benefits and perks, compelling career paths, and a commitment to a diversity, inclusion, and belonging.
For over 60 years, we’ve led the way in automotive retailing with a transparent and upfront approach to buying a car. We continue leading today with progressive support of the people who sell and service them.
Walser operates over 25 retail locations and many affiliated businesses throughout Minnesota and the U.S. Among those locations, we offer over 20 brands across domestic and import manufacturers.
Walser is a family-owned, family-run business. Family is what keeps us moving, career keeps us growing, and diversity makes it fun. That is the Walser Way.
Compensation: $18-$20/Hourly
Walser’s Core Values
Do The Right Thing – Nothing is worth compromising a relationship.
Lead By Example – Be willing to help no matter how difficult the challenge.
Display Positive Energy – A good attitude is highly contagious.
Be Open Minded – The only thing that is constant is change.
Job Duties (Will Include but Not Be Limited To)
Confirm rental bookings and prepare daily rental units with guest name
Ensure the vehicles are gassed, clean, and ready for rental
Greet guests after check-in and ensure comfortability with the vehicle offered
Manage billing and payment from insurance provider, warranty, or customer pay
Track and manage unpaid claims while working with claims agents as needed to collect funds
Report fleet status to GM and Inventory Manager regarding current rentals, duration of rental, scheduled picks ups/drop offs, and utilization of fleet
Follow up on any “Just Drive” customer leads to schedule and ensure fleet utilization
Company provided uniform to be worn at all times
Embrace and exhibit Walser CORE values
All other duties, tasks and/or projects as assigned
Minimum Requirements
Must be at least 18 years of age
High school diploma or GED
Must have a minimum 3 years automotive industry experience background AND a minimum of 3 years customer service
Ability to maintain ongoing positive relationships with companies and manufacturers
Excellent customer service, organization, and communication skills
Must be self-motivated and detail oriented with the ability to effectively multi-task and prioritize
Proven problem-solving and influencing skills
Intermediate Excel and Outlook proficiency
Experience with advanced PDF processing software
Ideal candidate will have accounting and other back office knowledge
Physical Demands
Moving and walking around the work location (both indoor and outdoor)
Sitting, standing, reaching, bending, and lifting
Utilizing a computer and other handheld devices for day-to-day tasks and activities
Driving vehicles, parking vehicles, in various conditions (morning, dusk, night, rain etc.)
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the position.
$18 - $20 an hour
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