Trade Desk Support

• Provide support for Fidessa and other equity products/applications, ensuring timely trade bookings and matching.
• Monitor and resolve breaks between front and back-office trade capture systems to minimize risks.
• Collaborate with the development team to create solutions aligned with business strategy.
• Proactively monitor and evaluate performance metrics, identifying and addressing issues.
• Analyze trade-related issues, offering insights and recommendations for improvement.
• Generate regular and ad-hoc reports and dashboards, providing actionable insights.
• Utilize JIRA and Confluence for request tracking and procedure documentation.
• Participate in change management initiatives, conducting impact analyses and assessments.
• Engage with vendors, customers, and stakeholders for effective service delivery.
• Resolve trade issues directly or escalate to senior management and internal teams.

• 5+ years of experience in cash equity trade desk support is required.
• Middle Office/trade processing experience is preferred.
• A strong understanding of equity business products, services, and controls is essential.
• Experience with relevant systems like Fidessa, OMS/EMS, and Fix Connectivity is a must.
• Proficiency in MS Office (Word, Excel, PowerPoint) is necessary.
• Knowledge of regulatory requirements in equity trading and risk management is crucial.
• Exceptional communication, customer service, and collaboration skills are required.
• The ability to multi-task, problem-solve, and make decisions effectively is key.
• Understanding of risk and compliance regulations in equity trading is a plus.
• Comfort in both stable and rapidly changing work environments is essential.

Compensation Expectations: $125,000 - $175,000 

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