Train & Dev Spec

Position Summary

The Training and Development Specialist is responsible for the development, implementation and facilitation of a formal training program for the organization, while utilizing and maintaining our learning management system (LMS.)

Responsibilities

Primary Position Responsibilities

• Administers the in-house, CoServ University, training program by analyzing needs and formulating programs and schedules based on knowledge of identified needs, changes to business systems, services, or procedures.


• Conducts Smith System Driving training as part of the driver improvement plan.


• Conducts CPR and First Aid training sessions.


• Works closely with leadership to align training goals with overall company and departmental objectives.


• Develops and delivers in-person and virtual training as needed and moderates sessions to ensure engagement.


• Coordinates securing outside training resources such as consultants, educational institution personnel, and business and industry representatives.


• Coordinates with legal in reviewing the required training contracts.


• Researches, writes and develops new and/or revised curriculum such as training handbooks, multimedia visual aids, computer tutorials and reference works.


• Maintains learning management system (LMS), including managing user accounts, uploading training materials, and monitoring training completion and compliance.


• Responsible for creating and executing learning strategies and programs while maintaining Employee training records and providing training reports as requested through the learning management system (LMS).


• Works with various departments throughout the organization to ensure accurate documentation and tracking of training. Including: Safety, EDP/Operations, IT/InfoSec, etc.


• Develops metrics to effectively monitor the impact of training programs.


• Continually collects and analyzes feedback from participants on the effectiveness of training programs.


• Supports the continuous improvement of training processes, suggesting enhancements, and identifying opportunities for streamlining and automation.


• Responsible for working with the Employee Communications Specialist and the Safety & Training Department to update the monthly safety topic training presentation, post on the LMS and assign to all Employees.


• Stays updated on training best practices and industry trends, incorporating them into the coordination and delivery of training activities.


• Responsible for preparing and maintaining the training program budget.


• Complies with established CoServ safety and operating rules, procedures and guidelines including reporting unsafe practices to a supervisor.


• Complies with established CoServ Information Security Handbook, policies, procedures, and guidelines including reporting suspected information security incidents to Tech Support.

Secondary Position Responsibilities

• Creates and submits training invoices quarterly or as necessary.


• Plans, organizes, and coordinates Employee morale events.


• Assists with internal communications, as needed.


• Performs other duties and activities as directed.

Position Requirements

Education, Experience, and Certifications Required

• High School Diploma or G.E.D equivalency.


• Three (3) years of leadership training experience or six (6) years of experience as a leader in an organization.


• Working knowledge of a learning management system (LMS).

Education, Experience, and Certifications Preferred

• College degree in a business field.


• PHR or SHRM-CP


• Five (5) years of experience in adult learning facilitation.


• Experience in creating graphics.


• Experience with Adobe creative suite.


• Working knowledge of Schoox and/or UKG Pro Learning.

Skills and Abilities Required

• Excellent human relations and communications skills, both written and verbal.


• Must be comfortable in preparing and delivering presentations to all levels within the organization, including formal professional development and teaching assignments.


• Ability to evaluate and research training options and alternatives.


• Demonstrates competencies of leadership skills - planning, coordinating, directing, listening and communication.


• Ability to work under strict deadlines and has the capability to utilize problem- solving skills.


• Ability to prioritize and manage multiple tasks.


• Must have strong grammar skills.


• Must understand the confidentiality required for this position.


• Must be detail oriented.


• Must possess personal computer skills and be proficient in Office 365 products including, but not limited to Outlook, Word, Excel, and PowerPoint.


• Ability to work independently, with minimal supervision.


• Ability to work as a team player.


• Ability to work flexible and extended hours as needed or directed.

Skills and Abilities Preferred

• Knowledge of the cooperative business model.


• Knowledge of instructional design.

Physical Requirements

• Operates office equipment such as a computer, telephone, copier, etc.


• Indoor, office environment.


• Ability to lift a minimum of 25 pounds.


• Ability to drive occasionally as needed.


• Ability to sit for long periods of time.


• Requires frequent sitting, standing, walking, bending, and reaching.

Other Requirements

• Travels to conferences and other office sites.


• Must have and maintain a valid Texas driver's license.