Train Service Supervisor - CBTC

Description

First Date of Posting:                 9/22/2026
Last Date of Posting:                  11/20/2026
Authority:                                   TA
Department:                               Subways
Division/Unit:                            Service Delivery / Operations Control Center         

Reports To:                                Superintendent - CBTC       

Work Location:                          Operations Control Center, Manhattan (Midtown)
Hours of Work:                          Various        

The Operations Control Center (OCC) is recruiting highly experienced and motivated Train Service Supervisors from the Department of Subways for the position of TSS CBTC (Supervisory level).  Multiple vacancies exist for this supervisory position. **This position is open to Train Service Supervisors only**      

Compensation
Salaries will remain the same.    

Responsibilities  

The Train Service Supervisor – CBTC position is at the forefront of NYCT’s efforts to modernize the signaling system, increase capacity, reduce delays, and provide first class subway service.  The TSS-CBTC acts as the supervisor in charge of testing for all CBTC projects being commissioned by NYCT.       

The selected candidates will perform all static and dynamic testing on past and future CBTC projects, including Flushing, Canarsie, Queens Boulevard, and NYCT’s Fast Foreword efforts.  In addition to testing, the TSS-CBTC will participate in system design, site surveys, training development, incident analysis, project updates, reporting, and system commissioning.       

The selected candidates will interface with MOW, CPM, DCE, RCC, and contractors to ensure that the CBTC program is on-time, successful, and done with minimal operating impact.  Candidates will also be responsible for preparing hourly and supervisory employees for the changes to the operation that CBTC brings, and will act as subject matter experts, assisting line management in implementing the corporate vision.       

 Education and Experience      

Position is open to current MTA/NYCT Train Service Supervisors at least one year in title.        

Good operating and attendance record required.       

 Desired Skills       

• Comprehensive knowledge of NYCT and Service Delivery rules, regulations, policies, and procedures CBTC Qualified preferred, but not required.
• Ability to work effectively in a fast-paced, project management environment.
• Ability to learn new systems, policies, and procedures, and implement them in a dynamic operating environment.
• Ability to manage multiple responsibilities and tasks with superior attention to detail.
• Strong analytical, critical-thinking, and decision-making skills 
• Excellent verbal communication skills
• Strong written communication skills
• Strong computer skills, including comfort with learning new applications and programs.
•  Strong interpersonal skills, including the ability to provide clear concise direction during test and commissioning, with or without direction from team management.