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Job Summary: The Training and Technical Assistance Coordinator for the Third-Party Administrator (TPA) assists with the selection and training and technical assistance for all TPA subrecipients/Grantees and support of the Project Director in all areas.
Essential Duties:
- Plan, organize and implement effective training and technical assistance series (webinars or in person) for TPA Grantees on a variety of topics, which may include but is not limited to contract compliance, fidelity to modality services, how to address and enter data for reporting, developing pre- and post- surveys, hiring and background checks, financial documentation, writing and implementing COVID policies, how to manage a budget, IT infrastructure and security, quarterly reporting, milestone adjustment, how to request a budget amendment, assessment tools such as tracking stories, public relations, publicity, board development, measuring success, contract review, policies and procedures resources, personnel practices, OMB Circulars, audit preparation, HIPAA, and FERPA.
- Coordinate with professional staff or subject matter specialists to develop in-service training programs, identify training needs, structure content and sequence of training, and select relevant materials for training.
- Assist with overseeing the capabilities of the program, ensuring that accommodations and training and technical assistance will be made to meet individual and/or special needs of TPA Grantees Service Providers.
- Prepare reports and maintain files on training programs and activities and attendance and effectiveness measured through a brief pre and post learning objective questionnaire or other measure.
- Disseminate information on changes or updates to contract rules, regulations, policies & procedures that might impact program operations.
- Ensures compliance with Amity policies and procedures, with administrative and fiscal regulations in accordance with contract provisions.
- Attends and participates in Amity community building functions.
- Additional duties as assigned.
Education and Experience:
- Required: Bachelor’s degree in behavioral health field or equivalent and one year experience in service delivery to marginalized communities such as the reentry population; OR
- High School diploma or equivalent G.E.D., and a combination of Behavioral health education and work experience totaling a minimum of five years
Certifications or Licenses:
- Driver's Licenses
Skills/Abilities:
- Must be a self-starter with the capacity to coordinate projects without intense supervision.
- Demonstrated ability to research, understand and explain complex technical assistance topics listed above.
- Demonstrated ability to set up and host effective webinars using zoom or another online platform.
- Demonstrated and effective working knowledge of spreadsheets such as Excel, presentation software such as PowerPoint and word processing tools such as Word.
- Demonstrated strong verbal presentation skills.
- Ability to establish effective working relationships with staff, groups, agencies, officials, departments and boards.
- Demonstrated ability to analyze and organize data and prepare recommendations and courses of action.
- Demonstrated ability to interpret contracts, rules, regulations, guidelines and legislation as they pertain to financial or reporting responsibility.
- Demonstrated ability to communicate verbally in a clear and concise manner to explain procedures to peers.
- Demonstrated ability to retain and recall information regarding accounting systems and reporting requirements.
- Demonstrated ability to organize work to meet deadlines.
- Demonstrated ability to maintain effective working relationships with multi-disciplinary team.
- Demonstrated ability to work co-operatively with a multi-disciplinary team.
- Excellent interpersonal, written communications and typing skills.
- Ensure that excellence and integrity are applied to professional responsibilities in order to provide optimal services to participants.
- Understand and appropriately apply Amity policies and procedures, and adhere to agency-wide practices and regulations.
- Participate in community building activities as appropriate to position, and Model professionalism, effective work habits and responsible living.
- Preferred:
- Bilingual, fluent Spanish/English oral and written skills.
- PROFESSIONAL and ETHICAL RESPONSIBILITIES
- Ensure that excellence and integrity are applied to professional responsibilities in order to ensure optimal services are provided under TPA project.
- Understand and appropriately apply Amity policies and procedures, and adhere to agency-wide practices and regulations; and Model professionalism, effective work habits and responsible living.
Training and Continuing Education
- Within 90 days of hire, personnel file shall document evidence of participation in the following trainings (as relevant to TPA contract): Employee Orientation, CPR Certification, First Aid Certification and an annual Tuberculosis (TB) test, Sexual Harassment Prevention, Emergency Procedures , Confidentiality (Title 42 Code of Federal Regulations (CFR) Part 2), Health Insurance Portability Accountability Act (Title 45 CFR Part 164), Signed acknowledgement of Drug Free Workplace policy.
- Participate in in-service training regarding the background and purpose of the TPA Project and all relevant policies and procedures.
- Participate in other training as assigned.
ADA Information:
- Physical Requirements:
- Faculty must frequently lift and/or move up to 50 pounds.
- Frequently required to sit and/or stand for extended periods of time.
- Frequently required to type for extended periods of time.
- Occasionally required to reach, walk, climb, pull, push, grasp, stretch, stoop.
- Frequently required to talk, hear, see, and use repetitive motions.
- Frequently able to communicate in verbal and written form.
- Frequently able to use all types of vision, such as close vision, distance vision, color vision, peripheral vision, and depth perception, to complete daily tasks.
- Required to wear comfortable and office appropriate clothes.
- Mental Demands: • Ability to change direction as priorities shift. • Ability to thrive in an environment that requires one to adapt to changing circumstances. • Ability to professionally work under pressure with difficult or temperamental students, faculty & Service providers. • Ability to handle mental and emotional stress related to the position.
- Work Conditions:
- Generally, in an indoor office setting.
- Environmental Conditions:
- The noise level in the work environment is moderate but can be loud.
- The temperature in the work environment is usually moderate to cool but can be cold or hot.
- Travel: • Required travel locally by owned vehicle. • Valid insurance required
$70,000 - $75,000 a year
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