Training Coordinator

Description

Position Function: 

Coordinate and document employee training. Assist in conducting training programs that will boost employee workplace performance and align with required, organization and program trainings.

Requirements:  

Education: Associate degree preferred.

Experience: Experience using Zoom, Microsoft Teams, and/or other training software preferred. Experience using Microsoft 

products, including Excel required. Experience leading or facilitating training in an organizational setting is a plus.

Functional: Ability to work effectively across departmental units to coordinate training-related activities. Ability to administer complex web-based applications to track and monitor training and the ability to think critically and solve complex problems related to training.

Working Conditions: 

Heavy computer usage, administrative and clerical functions in a “team” office environment, attendance at public functions. Navigate to different buildings for filing, copying, and meetings is required. Lifting files and office supplies required, up to 25 pounds.

Exposure to Confidential Information:

This position involves exposure to confidential information about clients, personnel, and proprietary company practices. All confidential and sensitive information must be managed per company policy and applicable laws.

Key Expectations/Responsibilities:

• Schedule and coordinate all logistics for training sessions including, booking rooms, and scheduling.
• Develop and maintain annual agency training calendar. 
• Document completed external and internal training courses in learning management system.
• Coordinate for staff to attend external trainings and process invoices from external providers.
• Analyze and synthesize training course evaluation feedback to present to Training Supervisor
• Ensure all training documentation meets the requirements of HHS Minimum Standards and other regulatory guidelines.
• Manage Continuing Education Units (CEUs) and ensure compliance with associated regulatory requirements.
• Maintain official records of training requirements for each staff position, ensuring compliance with HHS Minimum Standards, licensing, COA, contract, and other regulatory requirements, under the direction of the Director of Quality Assurance.
• Collaborate with relevant departments and supervisors to prepare for New Hire Orientation.
• Create and distribute documentation outlining new employees’ orientation schedule and other relevant onboarding materials.
• Facilitate training courses, not requiring additional credentials, on an as needed basis
• Maintain the master training requirements and learning objectives spreadsheet.
• Respond to staff training inquiries.
• Maintain electronic and/or hardcopy documentation of training and pull records in response to audits.
• Assist the Training administration employees as needed
• Identify trends and gaps in respect to training compliance and make suggestions for improvement.

The above noted job description is not intended to describe, in detail, the multitude of tasks that may be assigned but rather to give the employee a general sense of the responsibilities and expectations of his/her position. As the nature of business demands change so, too, may the essential functions of this position.

Requirements

Education: Associate degree preferred.

Experience: Experience using Zoom, Microsoft Teams, and/or other training software preferred. Experience using Microsoft 

products, including Excel required. Experience leading or facilitating training in an organizational setting is a plus.

Functional: Ability to work effectively across departmental units to coordinate training-related activities. Ability to administer complex web-based applications to track and monitor training and the ability to think critically and solve complex problems related to training.