Training Coordinator

TruStile Doors is looking for a motivated new Training Coordinator in our Quality team at our plant in Northwood, IA. This position is responsible for assisting leadership by developing and training production associates on current and new products, while also ensuring that all quality standards and operating procedures are being followed. The Training Coordinator serves as the site owner of training systems, skills matrix administration, trainer qualifications, onboarding effectiveness, and workforce competency development. 

This position will partner with Operations as a continuous improvement advocate ensuring that production, quality, engineering and HR are trained, qualified, and capable of performing work safely and meet operational performance requirements consistently. Attendance is an essential function of the job.

Responsibilities:

Training System Administration

• Coordinate site training programs.
• Administer and maintain skills matrices.
• Manage employee certifications and recertifications.
• Coordinate TSU onboarding activities and buddy programs.
• Conduct 30/60/90-day follow-up reviews.
• Maintain training records and compliance metrics.

Training Development & Delivery

• Develop training plans, work instructions, and standardized training materials.
• Develop targeted one-point lessons in response to quality concerns, process changes, audit findings, and skill gaps.
• Deliver classroom, hands-on and on-the-job training.
• Support new product by creating a process and product launch training.
• Ensure training content reflects current standards and procedures.

Trainer Certification & Development

• Develop trainer certification and recertification requirements.
• Lead Train-the-Trainer initiatives.
• Evaluate trainer effectiveness through observation and feedback.
• Conduct trainer audits and maintain trainer qualification records.
• Provide coaching and development plans for trainers.

Workforce Development

• Identify training gaps through audits, observations, and skills matrix reviews.
• Support career progression and competency development plans.
• Partner with supervisors on workforce readiness.
• Facilitate skills matrix reviews and presentations.

Quality System Support

• Participate in process and product audits.
• Coordinate retraining resulting from quality concerns.
• Verify training effectiveness.
• Support control plan reviews and process-change training requirements.
• Promote compliance with quality standards and operating procedures.

Reporting & Systems Management

• Maintain training databases and dashboards.
• Create reports using Excel, SharePoint, Power BI, Power Apps and Power Automate.
• Monitor training KPIs and provide recommendations to leadership.

Skills, Education, and Experience:

Required Qualifications

• Minimum 3 years of manufacturing, quality, training, leadership, or related experience.
• Strong facilitation, presentation, and communication skills.
• Strong organizational skills and attention to detail.
• Ability to work independently and influence across departments.
• Proficiency in Microsoft Office and Power Platform tools.

Preferred Qualifications

• Experience managing skills matrices.
• Experience developing one-point lessons and work instructions.
• Train-the-Trainer experience.
• ASQ membership or related quality certification.
• LEAN manufacturing or continuous improvement training.
• Familiarity with manufacturing safety requirements and good housekeeping best practices

Physical Requirements

• Continuously stand and walk with good balance,
• Bend, kneel, stoop, twist, and climb ladder or stairs occasionally,
• Lift and carry up to 50 lbs. or occasionally team lift heavier weight,
• Sit and type as required for possibly prolonged periods.

Equal Opportunity Employer:

• Must work well within a diverse workplace, handle challenges that arise with respect. 
• This job posting is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities of the employee. Accommodation may be made to enable an individual with a disability to perform the essential functions of his/her position. 

Salary:

This position will receive between $26.43 - $33.04 an hour. Where you fall on this range will be determined by your work experience, education/certifications, and the interview process. This position is non-exempt and is thus eligible for over-time pay.