Training Director

Oversee teaching and equipping Team Members to align with the goal of being The

Colony’s most caring company

Responsibilities:

• Oversees all certifications and periodically reevaluates the program for

continuous improvement

• Completes orientation with all new hires

• Equips all Team Members to be able to teach new hires

• Makes sure everyone stays up to date on certifications

• Keeping all Team Members current on Food Handler cards

• Manages any certification-based pay increases and communicates them with

leader overseeing payroll

• Makes sure new Team Members are certified in a timely manner and works with

the scheduler in making this happen

• Helps facilitate follow-up teaching with Team Members struggling in different

areas

• Makes sure new menu item procedures are communicated and taught to Team

Members

• Works with Executive Directors and/or Ops Leads on any leadership-based

certifications for Team Members

• Communicates important information with the rest of the leadership team

Qualifications:

• Previous Chick-Fil-A experience is required.

• Consistently demonstrates care for Guest and Team Members

• Has demonstrated good communication and organization skills

• Has excelled as a Team Member and teaching others

• Well versed in Pathways and Kitchen iQ

• Has less than 10 pts infractions per quarter

• Able to meet with Operator once a month

Measurement for success:

• Team Member certification success

• Timeliness of completing responsibilities

• Feedback from Team Members and Leaders

• Effectiveness of communication with other Operator and other leaders

Work schedule

• Weekend availability
• 8 hour shift
• Day shift
• Night shift