Training Enrollment Administrator

Intro

Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you’ll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you’ll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board!

Why you'll love this job

• Responsible for providing administrative support for the respective training team (Customer Service, Ground Operations and/or Cargo)


• This job is a member of the Airport & Cargo Training Delivery team within the Customer and Operational Excellence Team

What you'll do

As noted above, this list is intended to reflect the current job but there may be additional essential functions (and certainly non-essential job functions) that are not referenced.  Management will modify the job or require other tasks be performed whenever it is deemed appropriate to do so, observing, of course, any legal obligations including any collective bargaining obligations.

• Provide technical and administrative support for the training department


• Responsible for generating accurate, complete, and timely compliance reports for training leadership


• Build course offerings in our Learning Hub LMS


• Assists with class offerings and support student LMS registrations


• Create and distribute welcome letters and other communications to students attending training at our Skyview campus


• Coordinates visitor passes for business partners attending classes on campus


• Coordinate logistics including, but not limited to: Transportation, Food and Beverage


• Maintain clear, consistent communication with instructors, station personnel and management

All you'll need for success

Minimum Qualifications – Education & Prior Job Experience 

• High school diploma or GED equivalency

Preferred Qualifications – Education & Prior Job Experience  

• Basic knowledge of airport customer service, QIK/Sabre, and LMS


• Experience using Smartsheet

Skills, Licenses, and Certifications

• Knowledge of Microsoft Office (Word, Excel, Outlook, etc.)


• Self-motivated team player with strong time management skills


• Ability to work on multiple concurrent projects with experience and success in working closely with all levels within the organization


• High level of computer proficiency with recent experience in coordinating administrative requirements and operational knowledge of data management systems


• Above average analytical, problem-solving, and organizational skills

What you'll get

Feel free to take advantage of all that American Airlines has to offer: 

• Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network.


• Health Benefits: On day one, you’ll have access to your health, dental, prescription and vision benefits to help you stay well. And that’s just the start, we also offer virtual doctor visits, flexible spending accounts and more. 


• Wellness Programs: We want you to be the best version of yourself – that’s why our wellness programs provide you with all the right tools, resources and support you need.


• 401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year.


• Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more

Feel free to be yourself at American

From the team members we hire to the customers we serve, inclusion and diversity are the foundation of the dynamic workforce at American Airlines. Our 20+ Employee Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world.



Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on life’s journey? Feel free to be yourself at American.