Training Specialist

About Sutherland

Artificial Intelligence. Automation. Cloud engineering. Advanced analytics. For business leaders, these are key factors of success. For us, they’re our core expertise.

We work with iconic brands worldwide. We bring them a unique value proposition through market-leading technology and business process excellence.

We’ve created over 200 unique inventions under several patents across AI and other critical technologies. Leveraging our advanced products and platforms, we drive digital transformation, optimize critical business operations, reinvent experiences, and pioneer new solutions, all provided through a seamless “as a service” model.

For each company, we provide new keys for their businesses, the people they work with, and the customers they serve. We tailor proven and rapid formulas, to fit their unique DNA. We bring together human expertise and artificial intelligence to develop digital chemistry. This unlocks new possibilities, transformative outcomes and enduring relationships.

Sutherland

Unlocking digital performance. Delivering measurable results.

Job Description



As a Trainer, you'll be responsible for developing and delivering engaging training programs to enhance team skills and performance. You'll work closely with team members to identify knowledge gaps, create customized learning experiences, and ensure continuous improvement. Your role will involve monitoring progress, providing feedback, and fostering a positive learning environment that encourages growth and development.

• This role is 100% on-site—you’ll be working from the office, collaborating face-to-face with the team, and soaking in the energy (and coffee) of our shared workspace.

Responsibilities:

• Design, develop, and implement comprehensive training programs
• Deliver engaging training sessions through a variety of formats, including in-person workshops, webinars, and e-learning platforms.
• Assess the training needs of team members and stakeholders by analyzing performance metrics and conducting regular consultations.
• Create and maintain up-to-date training materials, such as guides, manuals, and multimedia content, to ensure alignment with the latest industry standards and company policies.
• Monitor and evaluate the effectiveness of training programs through feedback, assessments, and performance metrics, driving continuous improvement.
• Provide coaching and support to employees to help them apply company's principles in their daily responsibilities.
• Stay informed of emerging trends, technologies, and best practices

Requirements:

• Proficiency in English at a C1 level
• Solid knowledge of MS Office Suite
• Prior experience in designing and delivering training programs is a strong advantage.
• Strong organizational and time management skills with attention to detail.
• Ability to engage and effectively communicate with diverse audiences.
• Familiarity with e-learning platforms or digital tools for training is a plus.
• Analytical mindset with the ability to assess training needs and evaluate program effectiveness.

Responsibilities:

• Design, develop, and implement comprehensive training programs
• Deliver engaging training sessions through a variety of formats, including in-person workshops, webinars, and e-learning platforms.
• Assess the training needs of team members and stakeholders by analyzing performance metrics and conducting regular consultations.
• Create and maintain up-to-date training materials, such as guides, manuals, and multimedia content, to ensure alignment with the latest industry standards and company policies.
• Monitor and evaluate the effectiveness of training programs through feedback, assessments, and performance metrics, driving continuous improvement.
• Provide coaching and support to employees to help them apply company's principles in their daily responsibilities.
• Stay informed of emerging trends, technologies, and best practices

Requirements:

• Proficiency in English at a C1 level
• Solid knowledge of MS Office Suite
• Prior experience in designing and delivering training programs is a strong advantage.
• Strong organizational and time management skills with attention to detail.
• Ability to engage and effectively communicate with diverse audiences.
• Familiarity with e-learning platforms or digital tools for training is a plus.
• Analytical mindset with the ability to assess training needs and evaluate program effectiveness.

What we offer:

• Long-term job security with a permanent contract
• Additional health and life insurance coverage
• Generous annual leave,
• Food vouchers and paid breaks
• Competitive salary and clear career progression
• World-class on-the-job training
• Work in a cozy office

All your information will be kept confidential according to EEO guidelines.