Essential Functions Statement(s)

• Leads activities related to planning, implementation and ongoing maintenance of training software and training materials.


• Delivers and deploy policies and procedures related to training.


• Maintains oversite of training schedules to keep facility compliant.


• Make assessments of the effectiveness of training in terms of employee accomplishments/performance and develop actions to address performance gaps.


• Work with managers to determine training plan requirements.


• Evaluate the effectiveness of the existing training materials and operating procedures.


• Consolidate feedback to develop a methodology to prioritize, track and coordinate resources required to update and implement the procedures and training materials.


• Communicate/collaborate with different departments to create effective content.


• Develop, standardize and streamline documents for digital input, retention and retrieval.


• Support sales team with New Business Integration (NBI) processes and implementation Data Control content integration.


• Create simple training instructions on where and how to complete task, forms, processes.


• Identify customers’ needs and recommend training new topics based on customer feedback and COPQ.


• Edit and proofread written pieces before publication and distribution.


• Track and assist with updating training as needed for approval and improvement efforts.


• Support and facilitate root cause training with all cross-function teams.


• Facilitate training as needed