Transactions Specialist I - Receivables Operations

• Process and clear transactions in accordance with established procedures, ensuring accuracy and efficiency.
• Utilize automation technologies to optimize transaction processing and account servicing.
• Refer non-standard problems to supervisor or more senior role, adhering to the protocol for non-routine issues.
• Maintain up-to-date knowledge of applicable product definitions and operating procedures, including upstream and downstream process flows.

• Baseline knowledge or equivalent expertise in transaction management, with a focus on processing, clearing, servicing, researching, and settling transactions.
• Demonstrated ability to follow prescribed instructions and procedures, with minimal variance from guidelines and protocols.
• Developing proficiency in automation technologies, with the ability to apply these to support and implement transaction optimization initiatives.
• Basic skills in using data analytics to spot transaction trends and improve processes, and in using digital tools for transactions. 
• Proficient with computer skills
• High school diploma or GED required.
• Physical requirements:  sitting up to 80% of the time, standing up to 20% of the time, lifting up to 5% of the time and up to 50 pounds, walking up to 10% of the time.

• Beginner-level ability to handle conflicts in transactions and use automation to make processes more efficient. 
• Basic experience collaborating with cross-functional teams to ensure accurate transaction reporting and suggest new ideas for improvement. 

Work schedule: Candidates must be available to work rotating shifts, including an overnight shift starting at midnight and a day shift starting at 6:00 a.m. You’ll receive advance notice of your schedule.

Security Clearance Requirement:
A Government Security Clearance, including Public Trust clearance, will be required for this position. As a condition of employment, the selected candidate must successfully complete a comprehensive background screening to obtain the necessary clearance. This process includes, but is not limited to:
•    Fingerprints
•    Credit check
•    Proof of U.S. Citizenship, Acceptable documents may include a U.S. passport, certificate of naturalization, or original/certified birth certificate.
•    Verification of employment history
•    Educational background
•    Criminal record check
•    Tax filing history (possibly)
•    References 
•    Information on relatives including citizenship  
•    7 Year Travel History
•    7 Year Residence History 
•    Government interview completion and favorable background investigation.
•    Other relevant verifications as mandated by federal requirements
 

Employment is contingent upon the candidate’s ability to meet all requirements for government security and Public Trust clearance. Following hire, failure to maintain this clearance may result in termination of employment.