Transfer Specialist

All current associates must apply through "My Career" on your Workday Homepage
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Responsible for the care, removal, and transport of deceased. Safely and courteously, drives company owned vehicles. Maintains company vehicles cleanliness. Professional appearance and business suit required when in contact with families; casual attire for vehicle maintenance.
JOB RESPONSIBILITIES
Removal
Safely drives company owned professional vehicles to perform “first call” removals of deceased in accordance with local and state laws as well as company policies and procedures
Follows processes for chain-of-custody, paperwork, and deceased identification
Cooperates with first responders, Coroner, hospital staff, or Senior Living facility and accommodate their processes and procedures
For home removals, courteously and professionally interacts with bereaved family members; exhibits sensitivity to environment; minimizes conversation. Follows company procedures in removing soiled garments, bedding, or other materials; leaves a warm and courteous first impression
Enters deceased event information into proprietary software according to company procedures
Transports caskets to airports, care centers, or funeral homes; assists with moving caskets
Vehicle Maintenance
Washes, vacuums, and cleans vehicles ensuring vehicle is presentable
Fuels vehicles as necessary
Follows safety guidelines and expenditure processes
Maintains personal protective and removal supplies in vehicles including cleaning products
Identifies vehicle engine or operating issues to management; drives vehicles for repair or inspection
MINIMUM REQUIREMENTS
Education
High School Diploma or equivalent
Licenses
Current state/province issued driver’s license with an acceptable driving record
Experience
At least one (1) year work experience as a courier, driver; with direct customer interaction strongly preferred
Knowledge, Skills and Abilities
Ability work schedule to support business needs including weekends and nights
Ability to work on-call weekends, nights and holidays rotation
Ability to lift up to 75 pounds; push/pull up to 200 pounds
Ability to drive in hazardous, heavy traffic, and weather conditions
Basic computer skills required
Postal Code: 21045
Category (Portal Searching): Operations
Job Location: US-MD - Columbia
Job Profile ID: F00239

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