Transition Support Associate

Company : Apollon Wealth Management

Job Type : Full Time

Mt. Pleasant, Sc

Number of Applicants

000+

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Job Description - Transition Support Associate

Transition Support Associate

Reports to: Director of Transitions
Status: Exempt

Apollon Wealth Management is seeking a highly organized and detail-oriented Transition Support Associate to assist with advisor onboarding and firm transitions. This role supports the preparation of client paperwork, data reconciliation, project tracking, and communication across teams to ensure a seamless and accurate transition experience for incoming advisors and their clients.

Responsibilities:

Manage the high-volume preparation of client onboarding paperwork (300+ clients per transition) using advanced Excel functions and mail merge processes to ensure accuracy and efficiency.
Conduct complex data reconciliation across CRM systems, custodians, and portfolio management platforms to validate and standardize client information.
Utilize advanced Excel skills (VLOOKUPs, pivot tables, conditional formatting) to merge, analyze, and audit large datasets (1,000+ rows) for accuracy and reporting.
Maintain exceptional attention to detail when handling sensitive client and financial data, ensuring compliance and a seamless advisor transition experience.
Provide comprehensive back-office support throughout the transition lifecycle, managing administrative tasks and documentation to free advisors for client-facing work.
Demonstrate strong technical aptitude by quickly learning and navigating new financial technology systems for data extraction, entry, and quality control.
Execute ad-hoc projects such as documentation audits, data clean-up, and workflow improvement initiatives in collaboration with cross-functional teams.
Partner with Operations, Compliance, and Custodian teams to troubleshoot data discrepancies, streamline processes, and support peak transition periods.
Identify and implement efficiency improvements by optimizing spreadsheets, reducing manual data entry, and enhancing routine workflows.
Ensure all client paperwork and digital records meet internal and external compliance requirements.
Assist the Director of Transitions with departmental onboarding checklists, trainings, agendas, and communication throughout onboarding and integration.
Collaborate with custodians and/or broker-dealers to support transition planning, timelines, and execution.
Identify firm-wide process improvements discovered during onboarding and help drive solutions and implementation.
Serve as a subject-matter expert on Apollon products and technology platforms to effectively communicate offerings to new advisors.
Schedule and coordinate advisor and firm onboarding meetings with the internal Apollon team.
Maintain consistent communication with internal stakeholders by formally sharing updated advisor information throughout each phase of the onboarding process.
Build, update, and manage a real-time project management/tracking tool to support transparency and execution across transition stages.

Skills and Experience:

Bachelor’s degree in Business, Finance, or a related field; relevant experience may be considered in lieu of a degree.
Proven experience in onboarding, project management, operations or a related role within the financial services industry.
Strong organizational skills with the ability to manage multiple projects and priorities simultaneously.
Excellent Excel spreadsheet skills and the ability to utilize technology to automate solutions to operational challenges encountered by the team
Proficiency in technology platforms used in wealth management or financial services.
Ability to work independently and collaboratively within a team environment.

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Transition Support Associate

Job Description - Transition Support Associate

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