TRANSPORTATION ASSISTANT

Description

As a Transportation Clerk / Dispatcher with America’s Auto Auctions, you will create orders and verify vehicle assignments for financial institutions in a timely manner so said vehicles can be processed and driver’s can be dispatched to get them.

Job Responsibilities:

• Create Order and confirm location of assigned vehicles from various financial institutions.

• Research variable delays regarding pickup assignments not ready to be verified.

• Re-verify delays that occur after the vehicle has been dispatched, but not picked up.

• Confer with banks as to location of vehicles and to answer any other questions they might have regarding transportation needs. 

• Cross check multiple transportation online resources to complete assigned tasks.

• Assist when needed and available, other employees to expedite their tasks. 

Requirements

Competencies/Skills

• High School Diploma or equivalent required.

• 1-3 years Auction experience or 2-4 years dealership experience strongly preferred but not necessary.

• Effective communication (written and verbal) and interpersonal skills required.

• Effective phone communication skills connecting to financial and privacy information.

• Ability to work in a high performance, fast-paced team environment.

• Solid computer skills, including ability to use Internet and MS Office effectively.

• Knowledge of Logistic Flow Systems

• Ability to adapt to and work effectively within a constantly changing environment.

• Excellent customer service and problem solving skills required.

• Creative Research Skills.

• Proven Professional Email Skills with multiple high level clients

• Customer Focus.

• Data Entry Skills.

• Telephone Skills.

• Office Organization.

• Product Knowledge Learning Skills.

Physical Demands 

• Ability to sit or stand for prolonged periods of time.

• Ability to perform repetitive tasks; manual dexterity

• Vision abilities required include close, distance and depth perception

The above functions are not intended to be exhaustive and all inclusive.   The Company reserves the right to revise this job description as needed to comply with actual job requirements.   Other responsibilities may be added as necessary at the sole discretion of management.