Transportation Coordinator

Are you motivated to make a difference in your community? Do you thrive in a fast-paced, hands-on environment where every action directly impacts those in need? United Food Bank is seeking a Transportation Coordinator to organize and communicate and dispatch a dedicated team of Drivers at our main distribution facility. Join our dynamic and growing team, where you can play a crucial part in achieving our mission!

Our Mission and Values:

We are passionate about our Mission of Uniting Communities to Alleviate Hunger. You are most likely to find success at United Food Bank if you are motivated to embrace our values:

• We are Uniters – working together as one united team.
• We are Cultivators – with a growth mindset and willing to try new things.
• We are Optimists – with a positive attitude and a commitment to move our mission forward.

Position Summary

As a key player on the Transportation Team, the Transportation Coordinator is responsible for coordinating and supporting United Food Bank's transportation operations to ensure the timely, safe, and efficient movement of food and donated products between donors, partner agencies, distribution sites, and United Food Bank facilities. This position schedules and monitors daily transportation activities, optimizes delivery and pickup routes, communicates with drivers and internal departments, and maintains accurate transportation records to support operational efficiency and compliance. 

The Transportation Coordinator works closely with Warehouse, Programs, Agency Relations, and Volunteer teams to ensure product is delivered where and when it is needed to best serve our neighbors. This role also supports fleet readiness by coordinating vehicle maintenance, ensuring compliance with food safety and transportation regulations, and responding to changing operational priorities. The Transportation Coordinator is committed to maintaining a safe, organized, and customer-focused operation that advances United Food Bank's mission to alleviate hunger throughout the communities it serves. This position reports to the Transportation Manager, with other duties as assigned by the Chief Operating and Impact Officer or the President and CEO.

Essential Duties and Responsibilities include the following. 

• Coordinate daily transportation operations for food distribution, donor pickups, agency deliveries, and transfers between United Food Bank facilities.
• Plan, schedule, and optimize delivery and pickup routes to maximize efficiency, minimize transportation costs, and ensure timely service.
• Schedule drivers, vehicles, deliveries, and pickups while maintaining accurate transportation calendars and dispatch schedules.
• Serve as the primary point of contact for transportation-related communication with partner agencies, donors, vendors, and internal departments to coordinate deliveries, pickups, and schedule changes.
• Collaborate with Warehouse, Programs, Agency Relations, and Operations teams to balance inbound and outbound freight, improve dock utilization, and support overall operational efficiency.
• Monitor daily transportation activities and proactively resolve routing, scheduling, or logistical issues to ensure service commitments are met.
• Maintain accurate transportation records, manifests, vehicle logs, dispatch documentation, and electronic records in accordance with organizational policies.
• Manage fleet administrative records, including vehicle titles, registrations, insurance documentation, and licensing requirements, ensuring compliance with all applicable state and federal regulations.
• Coordinate preventive maintenance schedules and repair needs with approved service providers to ensure fleet readiness and minimize vehicle downtime.
• Ensure compliance with Department of Transportation (DOT) regulations, food safety standards, vehicle safety requirements, and United Food Bank transportation policies.
• Monitor transportation performance metrics and recommend process improvements that increase efficiency, reduce costs, and enhance customer service.
• Build and maintain positive working relationships with partner agencies, donors, vendors, volunteers, and internal departments to support the timely and equitable distribution of food throughout the communities served.
• Assist with emergency response efforts, special distributions, mobile pantry events, and other transportation-related activities as needed.
• Maintain a safe, clean, and organized transportation work environment while promoting a culture of safety and accountability.
• Perform other duties as assigned by the Transportation Manager or Chief Operating and Impact Officer.

Qualifications: (Knowledge, Skills, and Abilities)

• Passion for alleviating hunger, serving the community and aligned with our mission and values
• Associate’s degree (A.A.) or equivalent from a two-year College or technical school; or one-year related experience and/or training; or equivalent combination of education and experience 
• Food Handler card and ability to acquire Serve Safe Certification (training will be provided)
• Excellent verbal communication skills and the ability to communicate effectively with people of diverse backgrounds and socio-economic levels
• Exhibits qualities of maturity, good judgment, and tact
• Ability to collaborate effectively with cross-departmental teams
• Results-driven mindset with a focus on achieving organization objectives
• Ability to effectively analyze and resolve routine and complex problems
• Basic computer skills, including Microsoft Word, Outlook and Excel programs
• Ability to multi-task many projects at the same time while meeting deadlines
• Valid Arizona Class Driver’s License

Physical demands and work environment:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; and talk or hear. The employee is required to stand, walk, and reach with hands and arms on a daily basis.

• Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus
• The employee must lift and/or move up to 60 pounds.
• Ability to sit at a computer for extended periods and perform repetitive motions with a mouse and keyboard.

In instances of a federal, state, or locally declared emergency, United Food Bank is typically considered an essential service and emergency responder; all of its employees may be called in to perform regular or emergent duties.

The above job description is not intended to be an all-inclusive list of duties and standards of the position. Incumbents will follow any other instructions and perform any other related duties as assigned by their supervisor.