Transportation Driver

Company : Center For Immigrant & Refugee Advancement

Job Description - Transportation Driver

POSITION TITLE: Transportation Driver
REPORTS TO: Director of Operations
HOURS: Full Time
WORKSITE: Omaha, Nebraska

COMPENSATION:

Pay rate starting at $22.50 per hour, commensurate with experience

EMPLOYEE BENEFITS:

Unlimited paid time off (including employee birthday); 9 paid holidays with year-end holiday break
Medical, dental, vision, life, and AD&D insurance; 403b retirement plan with an automatic 5% contribution; and FMLA
Employee Wellness Program (including enriching snacks, support groups, and engaging activities)
Employee Assistance Program (EAP) (includes life event referral program, 5 free counseling sessions, financial and legal resources, and employee discount/savings program)
Yearly stipends for employee development opportunities
Relocation assistance; travel and expense reimbursement

ORGANIZATIONAL DESCRIPTION:
In 2022, Immigrant Legal Center and Refugee Empowerment Center merged, and the combined nonprofit organization is now CIRA, the Center for Immigrant & Refugee Advancement. Our team of experts provides exceptional, compassionate legal representation, refugee services, and social work services.

We take on the most complex immigration cases, resettle refugees from around the world, and ensure all clients have access to much-needed resources. Operating offices from Council Bluffs to Scottsbluff, our team of more than 100 full-time employees helps communities’ welcome immigrants and refugees as they build their lives here. We assist with all forms of family and humanitarian-based immigration, and we never turn any family away due to inability to pay.

POSITION DESCRIPTION:
Reporting to the Director of Operations, the Transportation Driver provides safe and reliable transportation services that directly support our mission to help immigrants and refugees move from uncertainty to stability. This position ensures clients can access essential services by providing timely transportation to medical appointments, CIRA offices, work locations, the airport, and other important destinations throughout Nebraska and Southwest Iowa.

The driver plays a vital role in our clients' daily lives, often serving as a welcoming first point of contact with CIRA services. In addition to transportation, this position assists with vehicle maintenance, occasional donation pickup and delivery, and other operational support as needed. We are seeking a dependable, courteous driver who takes pride in safe driving and wants to contribute meaningfully to helping our clients build the life they want to lead.

CORE FUNCTIONS OF THE POSITION:

Provide safe and reliable transportation for clients to appointments, CIRA offices, work, and other essential destinations
Communicate clearly with clients regarding pickup times and schedules
Coordinate with case managers when transportation issues or delays arise
Ensure all passengers follow safety requirements including seatbelt use and proper child seat installation
Maintain professional, courteous service while assisting clients with transportation needs
Conduct daily vehicle inspections and report maintenance issues to the Director of Operations
Keep vehicles clean, organized, and presentable at all times
Follow all traffic laws and safety protocols while operating company vehicles
Assist with occasional staff transportation needs and donation pickup/ drop off using company vehicles
Use GPS and mapping systems to navigate efficiently to destinations
Report accidents, delays, or safety concerns immediately to supervisors
Submit expense reports as required
Assist with other operational tasks as assigned

QUALIFICATIONS:

Must be at least 21 years of age
Must have a valid driver's license and carry it at all times while on duty
Must have and maintain an acceptable driving record with the DMV
High school diploma or GED required
Excellent written and verbal communication skills in English required; bilingual abilities preferred
Exceptional customer service and interpersonal skills with ability to serve clients and colleagues from various backgrounds professionally and respectfully
Demonstrates patience and comfort working with clients who may have limited English proficiency or communicate through interpreters
Demonstrates reliability through consistent attendance, effective time management, and flexibility
Ability to work independently and follow directions accurately
Ability to adapt quickly to new tools and processes in a fast-paced environment
Strong commitment to professional excellence in a mission-driven environment
Ability to represent CIRA positively to clients, volunteers, community organizations, and the public
Impeccable integrity, positive attitude, and self-directed work style
Ability to handle confidential information with discretion
Proficiency in Office 365 applications and ability to learn new software
Ability to lift items up to 50 lbs. as needed for furniture pickup and client assistance
Ability to sit for extended periods while driving
Ability to pass all required background checks
Must be authorized to work in the United States

WORKING CONDITIONS:

This position involves primarily driving clients to appointments and services throughout the service area, with occasional administrative tasks in the office
This is not a remote position.
Workdays pertain to a Monday – Friday schedule, 8:30 AM - 5:00 PM, with occasional weekends and evenings required to meet client transportation needs. Flextime is available for non-standard hours.

TO APPLY:

Please upload a cover letter, resume, and three professional references all in PDF format to the job application link.

The above statements are intended to describe the general nature and level of the work being performed by individuals assigned to this job. They are not an exhaustive list of all duties and responsibilities associated with it.

INCLUSION & EQUAL EMPLOYMENT OPPORTUNITY STATEMENT:
Center for Immigrant & Refugee Advancement (CIRA) makes all employment decisions based solely on qualifications, merit, and business needs. We evaluate candidates exclusively on their ability to perform the essential functions of the position with or without reasonable accommodation. Selection criteria are applied uniformly to all candidates regardless of protected characteristics.

CIRA is fully committed to Equal Employment Opportunity. We do not discriminate based on an individual’s race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, military service, or any characteristics prohibited by law. This policy governs all aspects of employment at CIRA, including recruiting, hiring, assignments, training, promotions, compensation, employee benefits, employee discipline and discharge, and all other terms and conditions of employment.

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Transportation Driver

Job Description - Transportation Driver

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