S

Transportation Office Assistant, Opt. 2 (Technical Manager Ii) Documentation Assistant

salary Salary :

$4,692 - 7,672 monthly

icon briefcase Job Type : Full Time

Number of Applicants

 : 

000+

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Job Description - Transportation Office Assistant, Opt. 2 (Technical Manager Ii) Documentation Assistant


Job Requisition ID: 56648 IPR#25-01025
Opening Date: 
06/08/2026
Closing Date: 
06/23/2026
Agency: 
Department of Transportation
Class Title: Transportation Office Assistant, Opt. 2
Skill Option: Keyboarding 


Salary: Anticipated Starting Salary: $4,692 Monthly; Full Range $4,692-$7,672 Monthly
Job Type: Salaried
Category: Full Time 
County: Sangamon
Number of Vacancies: 2
Bargaining Unit Code: NR916 Protech Teamsters


 


This position is a union position; therefore, provisions of the relevant collective bargaining agreement/labor contract apply to the filling of this position.


 


All applicants who want to be considered for this position MUST apply electronically through the illinois.jobs2web.com website. State of Illinois employees should click the link near the top left to apply through the SuccessFactors employee career portal.


Applications submitted via email or any paper manner (mail, fax, hand delivery) will not be considered.


 


Why Work for Illinois?


Working with the State of Illinois is a testament to the values of compassion, equity, and dedication that define our state. Whether you’re helping to improve schools, protect our natural resources, or support families in need, you’re part of something bigger—something that touches the lives of every person who calls Illinois home. No matter what state career you’re looking for, we offer jobs that fit your life and your schedule—flexible jobs that provide the gold standard of benefits. Our employees can take advantage of various avenues to advance their careers and realize their dreams. Our top-tier benefits and great retirement packages can help you build a rewarding career and lasting future with the State of Illinois.


Position Overview


The Illinois Department of Transportation is seeking to hire Documentation Assistants. The successful candidate will develop standard operating procedures (SOPs), documenting complex departmental process, and supporting procedural standardization in collaboration with subject matter experts (SMEs) throughout the department.


Essential Functions


  • Under general supervision, performs a variety of difficult and responsible clerical functions in documenting business processes and procedures for the Illinois Department of Transportation.

  • Drafts and formats standard operating procedures (SOPs) and other process documentation.

  • Reviews and refines procedural documents to align with departmental standards for clarity, consistency, and formatting.

  • Supports the Technical Writer and Senior Policy Administration Specialist in aligning SOP content with policies and manuals.

  • Maintains SharePoint libraries containing approved procedures and internal job aids.

  • Performs assignments for special projects for the Policy Administration Unit as requested.

  • Performs other duties as assigned which are reasonably within the scope of the duties enumerated above.

Minimum Qualifications


  • Requires knowledge, skill and mental development equivalent to completion of high school.

  • Requires one year of related office experience.

  • Requires ability to keyboard accurately at 35 words per minute.

Preferred Qualifications


  • Prefer one (1) year of experience drafting and maintaining standard operating procedures (SOPs) or technical process documentation.

  • Prefer intermediate skill in Microsoft Office Suite (Word, Visio, Excel) and SharePoint for document development and collaboration.

  • Excellent written communication and organizational skills.

  • Prefer one (1) year of experience with flowcharting, visual process mapping, or similar tools.

Conditions of Employment


  • Requires ability to travel in the performance of duties, with overnight stays as appropriate. Requires appropriate, valid driver’s license.

  • Requires successful completion of a background check and self-disclosure of criminal history.

  • The conditions of employment listed here are incorporated and related to any of the job duties as listed in the job description.


About the Agency


The IDOT team works diligently to provide safe, cost-effective transportation for Illinois in ways that enhance quality of life, promote economic prosperity and protect our environment. We are problem solvers and leaders, constantly searching for innovations and improvements in support of our commitment to providing the best multimodal transportation system for Illinois. Our team fosters a culture of inclusivity. We value diversity and hold ourselves to the highest ethical standards as we work together for a common purpose. Team members frequently collaborate with colleagues and others outside the department to best meet customer needs. 


 


The department offers extensive training and career advancement opportunities. Employees also receive a robust benefit package including:


 



  • Monday-Friday work schedule

  • Flexible work schedules in several program areas (flexible time, hybrid scheduling)

  • Health, Life, Vision, and Dental Insurance

  • Pension Plan

  • (12) Weeks paid Maternity/Paternity Leave

  • Deferred Compensation Program and other pre-tax benefit programs (Medical/Daycare)

  • Employees earn (12) paid Sick Days annually

  • New Employees earn (10) paid Vacation Days their first year of service and can earn up to (25) paid Vacation Days annually

  • Employees earn (3) paid Personal Days annually

  • (13-14) paid holidays annually (based on start date)

  • Tuition Reimbursement

  • Employee Assistance Program and/or mental health resources


 


We invite qualified applicants to apply to become part of our team. We are confident that you will take pride in serving Illinois and its residents and visitors.


 


Work Hours: 8:00 AM-4:30 PM Monday-Friday
Work Location: 2300 S Dirksen Pkwy, Springfield, Illinois, 62764


Work Office: Office of Finance & Administration/Bureau of Business Services


Agency Contact: [email protected]


Posting Group: Transportation; Office & Administrative Support


 


APPLICATION INSTRUCTIONS


 


Use the “Apply” button at the top right or bottom right of this posting to begin the application process.


If you are not already signed in, you will be prompted to do so. 


State employees should sign in to the career portal for State of Illinois employees – a link is available at the top left of the Illinois.jobs2web.com homepage in the blue ribbon. 


Non-State employees should log in on the using the “View Profile” link in the top right of the Illinois.jobs2web.com homepage in the blue ribbon.  If you have never before signed in, you will be prompted to create an account.


If you have questions about how to apply, please see the following resources:


State employees: Log in to the career portal for State employees and review the Internal Candidate Application Job Aid


Non-State employees: on Illinois.jobs2web.com – click “Application Procedures” in the footer of every page of the website.


 


Seasonal and temporary workers should use a personal e-mail address when applying for jobs. 


 


The main form of communication will be through email. Please check your “junk mail”, “spam”, or “other” folder for communication(s) regarding any submitted application(s). You may receive emails from the following addresses:



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