Transportation Specialist - Mid Shift

The Transportation
Specialist coordinates timely pickups and deliveries, monitors
driver and asset performance, manages attendance and equipment
assignments, maintains accurate transportation management system
records, and communicates effectively with drivers, customers, and
internal leadership. The role also works closely with the
engineering team to address capacity needs, resolve service
issues, and support operational efficiency.

Key
Responsibilities

Driver and Asset
Operations – Oversee the daily
activities of assigned Class A CDL drivers, including attendance,
equipment assignments, route status, uniform compliance, and the
coordination of timely pickups and deliveries.

Safety and
Regulatory Compliance – Monitor and
enforce compliance with DOT and Federal Motor Carrier Safety
Regulations, Hours of Service requirements, OSHA standards, C-TPAT
best practices, company policies, and established safety
procedures.

Driver Performance
Management – Monitor driver
performance, including ELD compliance, shipment-detail compliance,
speeding, route adherence, on-time pickup and delivery, and Hours
of Service compliance.

Performance
Monitoring and KPI Management – Track established
performance indicators, including:

• Loaded-mile
  percentage
  
• On-time
  service
  
• Asset
  utilization
  
• Scanning
  accuracy
  
• Deadhead and
  bobtail avoidance
  
• Dwell-time
  reduction
  
• Transportation
  management system accuracy
  

Capacity and
Service Planning – Work closely with
drivers and the engineering department to execute network
driver-capacity plans, address short- and long-term capacity
imbalances, and support customer service commitments.

Attendance and
Employee Relations – Support driver
attendance tracking and carry out coaching, corrective action, or
disciplinary processes in alignment with management direction and
company policy.

Customer and
Stakeholder Communication – Provide timely
and professional communication regarding customer inquiries,
service issues, and operational resolutions to customers,
shippers, suppliers, drivers, and company leadership.

Documentation and
Recordkeeping – Ensure
departmental forms, reports, and supporting documentation are
completed accurately and submitted within established
deadlines.

Technology and
Reporting – Use
transportation and operational systems such as TMW or related TMS
platforms, Samsara, PeopleNet, SpeedGauge, PC*Miler, Inventory in
Motion, Time Clock Management, TracKing, SkyBitz, and SSRS
reporting tools.

Cost and
Environmental Stewardship – Manage operations
with a focus on cost efficiency, waste reduction, reduced idle
time, asset utilization, fuel conservation, and minimizing carbon
emissions while maintaining safety, quality, and customer-service
standards.

Team Leadership
and Development – May supervise
assigned drivers by prioritizing work, assigning responsibilities,
providing coaching, evaluating performance, addressing employee
concerns, supporting engagement, and assisting with interviewing,
hiring, safety, and training activities.

Process and
Standards Compliance – Maintain detailed
knowledge of applicable operational processes and support company
standards associated with ISO 9001, ISO 14001, and ISO 45001
certification programs.

Requirements

Education and
Experience

• Associate’s or
  bachelor’s degree in management, business, logistics,
  transportation, or a related field .
  
• Minimum of three
  years of related supervisory experience required.
  
• Transportation or
  logistics industry experience preferred.
  

Technical
Skills

• Demonstrated
  proficiency with Microsoft 365, including Excel, Word,
  PowerPoint, SharePoint, Teams, and OneDrive.
  
• Experience with
  transportation management systems such as TMW or McLeod
  preferred.
  
• Ability to
  accurately maintain transportation records, analyze operational
  information, and use reporting tools to support
  decision-making.
  

Regulatory
Knowledge

• Knowledge of DOT
  regulations and Federal Motor Carrier Safety Regulations
  preferred.
  
• Knowledge of
  C-TPAT requirements and transportation safety practices
  preferred.
  
• Ability to comply
  with company, DOT, OSHA, environmental, and safety
  requirements.
  

Leadership and
Decision-Making

• Ability to coach
  and mentor drivers while maintaining accountability and
  enforcing company policies.
  
• Ability to manage
  multiple priorities and meet deadlines in a fast-paced operating
  environment.
  
• Strong judgment,
  integrity, work ethic, organizational ability, and attention to
  detail.
  
• Ability to
  identify underlying issues, resolve operational problems, and
  respond effectively to changing conditions.
  

Communication
Skills

• Excellent verbal,
  written, and interpersonal communication skills.
  
• Ability to
  communicate effectively with drivers, customers, coworkers,
  leadership, and the public.
  
• Ability to prepare
  detailed reports, correspondence, and operational
  documentation.
  

Licensing and Work
Requirements

• Valid Class D
  driver’s license required.
  
• Must be eligible
  for coverage under applicable company motor-vehicle insurance
  policies.
  
• Overtime, weekend,
  and holiday work may be required based on operational
  needs.
  
• Must be able to
  lift, push, or manage equipment and supplies weighing up to 25
  pounds.
  

Benefits

• Competitive pay and 401(k) matching
  
• Section 125 Pre-Tax Benefit Plan
  

• Comprehensive medical, dental, and vision coverage
  
• Health Savings Account (HSA) option
  
• 24/7 virtual healthcare through Teladoc & Telehealth Services
  
• Wellness programs for chronic conditions, including diabetes and
  cancer support
  
• Employee Assistance Program (EAP) for mental health, legal, and
  financial resources
  

• Life & AD&D Insurance
  
• Short-Term & Long-Term Disability Insurance
  
• Critical Illness, Accident, & Hospital Indemnity Insurance
  

• Paid time off (PTO)
  
• Paid holidays and training
  
• Professional development and career advancement opportunities
  
• Employee engagement programs
  
• Referral program with incentives up to $2,500 (Eligibility
  excludes Temporary Employees, Managers, Assistant Managers, Talent
  Acquisition, Safety and Driver Supervisors, and Human Resources.)