Transportation Supervisor

Transportation Supervisor

Location: Los Angeles, CA

Job Type: Full-Time

Compensation: $70,000 - $80,000 depending on experience

About the Opportunity:

An innovative and fast-growing wholesale distribution company serving thousands of small businesses across Southern California is seeking a Transportation Supervisor to join its dynamic logistics team. This organization is committed to supporting local retailers by providing reliable, tech-enabled service and fostering a mission-driven culture that values every team member.

The Role:

As a Transportation Supervisor, you will be responsible for leading and developing a team of hourly professionals who are focused on delivering "best in class" results across safety, customer experience, and financial targets. This role will set goals/objectives and ensure accountability for delivering results in our transportation operation. Success will require cross functional coordination and alignment with other stakeholders (warehouse shipping/ receiving, sales, human resources, etc), ensuring decisions are not made in silos. In addition, the Transportation Supervisor will educate and promote proper work behaviors and procedures to maintain a culture of safety in the workplace environment.

Requirements:

• 3+ years of experience in transportation management or logistics
• Direct experience in Direct Store Distribution (DSD), specifically to convenience stores, is required.
• Available to work Monday - Friday and a willingness to work outside of set
• working hours as needed
• 3+ years of experience managing and coaching a team
• Experience with KPI improvement tactics and performance management
• Broad knowledge of transportation systems
• Ability to manage multiple tasks and meet deadlines
• Strong work ethic and ability to work as part of a team
• Results-driven attitude with strong customer orientation
• Adaptability to new situations and peak operation periods, with a structured approach to problem-solving
• Advanced user knowledge of enterprise IT systems
• Familiar with PM based maintenance programs
• Strong communication, Microsoft office programs, and computer skills
• Previous delivery experience is a plus
• High school diploma or general education degree (GED); or equivalent combination of education and related experience required.
• 2 or 4-year college degree in Business Management, Supply Chain Management or similar major preferred.
• Bi-lingual in English & Spanish a plus
• Food & Beverage food delivery experience a plus

Responsibilities:

• Lead the entire team to optimal performance while fostering a transparent, inclusive, and safe work environment. This includes tracking of key metrics, continuous improvement, coaching through performance issues, and elevating morale.
• Manage department decisions, employee retention, and employee performance
• Partner with DOT compliance and safety support groups to ensure company policies, procedures, and programs are followed.
• Conduct routine observations/audits to ensure that drivers perform proper
• equipment checks and complete all work assignments in a safe, timely, and efficient manner.
• Ensure proper maintenance of Driver Qualifications, driver log accuracy,
• and execution of the company's drug and alcohol testing protocol
• Deliver exceptional customer experience through execution of on-time
• delivery and prompt issue resolution/ follow through.
• Serve as the transportation subject matter expert for projects when assigned.
• Manages labor hours and consumable supplies within budget.
• Review scheduling and routing for location to ensure optimized delivery plan
• Establish and measure Customer Service Excellence by conducting market visits/audits and customer input
• Assist in developing the transportation strategy for the organization.
• Foster an atmosphere of continuous improvement and a LEAN operating culture.
• Lead incident/injury investigations; seek out and address the root cause of accidents, and near misses
• Recruit and select properly qualified drivers and oversee training to ensure resources are available to meet daily schedule requirements.
• Counsel, coach and discipline employees as necessary regarding performance-related issues.
• Develop and implement Productivity Improvement Projects to improve upon Key Productivity Indicators
• Manage Transportation-related SAP processes
• Lead project implementation initiatives for new technology including on-site training and support

Benefits:

• Generous Healthcare Benefits
• 401(k) retirement plan
• A team with an inclusive culture that operates with a “human-first” mentality.
• Opportunities for professional development and career advancement.
• A dynamic, supportive work environment within a team that’s passionate about helping our community
• Flexible paid time off