Transportation Supervisor

TRANSPORTATION SUPERVISOR

GEODIS specializes in unlocking business value in a complex world, ensuring seamless movement of goods worldwide. As a global third-party logistics provider (3PL), we power A Better Way to Deliver for the world's top brands and manufacturers. Fuel your career with GEODIS and discover endless growth opportunities. 

Your role on the team:  

• Monitors service calls to observe employee demeanor, technical accuracy, and conformity to company policies and standardized work 


• Recommends corrective action to adjust customer complaints 


• Serves as the direct point of contact for customer issues that require immediate attention 


• Escalates operational issues to the manager when required 


• Coordinates with FAP on invoice resolution and carrier escalation 


• Prepares month-end close revenue accruals reports for manager 


• Prepares and works with manager on QBR for customers 


• Determines work procedures and ensures SOPs are completed and accurate 


• Prepares work schedules and training for hourly employees 


• Approves and tracks all hourly team members' work schedules via UNITIME 


• Supports Senior Transportation Planners and Transportation Planners during contingencies for securing trucks for multiple customers while being cost-conscious and following business rules 


• Collaborates with the accounts payable team to ensure timely and accurate processing of freight bills. 


• Audits all invoices and assists the central billing team with all discrepancy investigation 


• Follows up with carriers to ensure timely receipt of invoices 


• Manages customer’s requirements for load planning and routing compliance 


• Establishes cross-training initiatives within the team 


• Assists manager with team member performance appraisals, discipline, and goal-setting 


• Travels up to 10% 


• Works overtime as needed based on customer requirements or departmental priorities to support customer peaks and end-of-month, quarter, or year activities 

What you need:

• Minimum 3 years related experience and training; or an equivalent combination of education and experience 


• Minimum 1 year managing direct reports 


• Experience with Transportation Management Systems 


• Experience with optimization tools preferred 


• PC literate to include Microsoft Office products such as Word, Excel, and Outlook


• Ability to write reports, business correspondence, and procedure manuals 


• Ability to effectively present information and respond to questions from groups of managers, customers, and co-workers 


• Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists 


• Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form 

What you gain from joining our team:  

• Access wages early with the Rain financial wellness app. 


• Free telemedical access to doctors and therapists through FirstStop Health is available on the first day of employment! 


• Health, dental, and vision insurance after 30 days of employment 


• 401k match 


• Paid maternity and paternity leave 


• Access to career development, employee resource groups, and mentorship programs 


• Employee discounts 


• Access to employee perks like fitness class discounts and free access to a relaxation and meditation app 


• Free financial wellness programs 


• Daycare discount program 


• Opportunities to volunteer and give back to your community. 


• + more!  

Join our Team! 

Visit our website at workatGEODIS.com and chat with our virtual recruiter, Sophie, to fast-track your way to an interview. 

OR 

Text DELIVER to 88300 to Apply