Travel DSM - Fort Worth / Austin

We are looking for a strong operations leader to join our team as a Travel District Service Manager to oversee the Austin–Fort Worth, Texas region

This role is ideal for someone who thrives in a fast-paced environment, can step into new markets with confidence, lead teams through change, and keep service running at a high level. If you are adaptable, dependable, and comfortable being the person who brings structure and stability when a district needs support, this could be a great fit.

As a Travel District Service Manager, you will step into districts to provide leadership coverage when needed. This may include supporting a district during a manager’s absence, helping during a leadership transition, or stepping into a market that needs additional operational support. You will be responsible for maintaining service quality, leading field teams, supporting customer relationships, and making sure daily operations stay on track.

What You Get

• Competitive full-time pay
• Company vehicle
• Paid training
• Health insurance and PTO
• Opportunity for advancement within a growing company
• Independence in the field with strong operational support
• A leadership role with variety, challenge, and real impact

What You’ll Do

• Step into assigned districts and take ownership of daily operations
• Keep valet trash service running smoothly and on schedule
• Lead collectors and other field team members to ensure routes are completed successfully
• Identify service or staffing issues quickly and take action to correct them
• Support route coverage and help fill service gaps when needed
• Build strong working relationships with property managers, field employees, and internal teams
• Handle service concerns in a professional and timely manner
• Train, coach, and hold team members accountable to expectations
• Conduct property visits, route checks, and service audits
• Review service documentation and maintain accurate records
• Support payroll approval, reporting, and district administration
• Travel to different markets as business needs require

What We’re Looking For

• Operations or field leadership experience
• Experience managing people in a service-based environment
• Strong communication and problem-solving skills
• Ability to work independently and make sound decisions in the field
• Comfort stepping into new environments and adapting quickly
• Strong sense of accountability and urgency
• Willingness to travel extensively, including overnight stays when needed
• Valid driver’s license and clean driving record
• High school diploma or GED
• Basic computer skills, including Word, Outlook, and Excel
• Smartphone required
• Ability to lift up to 50 pounds and work outdoors in varying conditions

Preferred Background

• Multi-site leadership experience
• Experience in valet trash, route-based operations, logistics, multifamily housing, or a similar service environment
• Experience supporting underperforming or transitional teams

Work Environment This is a field-based leadership role with extensive travel. Schedules may vary based on district needs and can include evening work, early mornings, split shifts, and overnight travel. This role requires regular walking at apartment communities, climbing stairs, working outdoors, and being hands-on when needed to support service.Why Join Affinity Waste Solutions This is not a desk job. It is a high-impact leadership role for someone who can step in, take control, support teams, and keep operations moving. If you enjoy solving problems, leading from the front, and making an immediate difference, we would like to hear from you.