Traveler Freight Ops

About Us

Freeman is a global leader in events, on a mission to redefine live for a new era. With a data-driven approach and the industry’ largest network of experts, Freeman’s insights shape exhibitions, exhibits, and events that drive audiences to action. The integrated full-service solutions leverage a 99-year legacy in event management as well as new technologies to deliver moments that matter.

Summary

It is the responsibility of the Part-Time Traveler Freight Ops to perform a lead role at shows of all sizes at any Freeman branch requesting assistance on the dock, floor, or marshalling yard.  Travels to assigned shows planning the labor and equipment, job assignments of qualified labor, hours of operation, paperwork procedures, timekeeping, and job cost.  Handles show site freight operation by efficiently performing the following duties personally or by overseeing other freight leads.  Professionally interacts with customers, team members, and third-party vendor/partner representatives to provide the highest level of service excellence. Support a safe work environment by following all safety policies and procedures, taking personal responsibility for safety, reporting hazards or concerns promptly, and contributing to a culture that prioritizes safety every day.

This position will support our Event & Exhibit Services team. Nationwide traveling to Freeman Branches or where Conventions are held is required. 

Essential Duties & Responsibilities

• Travel as assigned by Corporate Freight Operations to fulfill Freight Operations needs on events of any size.


• Oversee dock labor at show site by assigning qualified personnel to perform work.


• Oversee dock operation to ensure a safe work environment.


• Assist local Freight Supervisor or Manager on training dock labor.


• Interact with Facility Manager for assigned show and ensure that all facility rules and regulations are followed.


• Work with warehouse Freight Manager to move warehouse freight to show site


• Work in or oversee marshalling yard to check in and dispatch carriers.


• Perform floor supervision duties as needed.


• Determine and request equipment, tools, drivers, and labor needed to produce show.


• Ensure that all paperwork procedures are followed as outlined in the Freight Procedure Manual.


• Ensure job cost is kept to a minimum without sacrificing service to customer


• Conduct safety & service meetings at show site.


• Properly analyze and explain invoices to exhibitors.


• Assist exhibitor services in collecting outstanding invoices.


• Use the labor budgeting tool to project, analyze, and budget labor.


• Produce accurate payroll forms, timecards or timekeeping system for labor worked on shows.


• Complete a post-show recap at the end of an event.


• Professionally interact with show management and staff on shows.


• Professionally interacts with local and out of town staff to provide the best possible service.


• Ensure all equipment is returned from show site to warehouse.


• Follow all company safety policies, procedures, and work instructions.


• Complete required safety training and apply safe work practices at all times.


• Immediately report any workplace accidents, near misses, hazards, or unsafe conditions to a manager or through an appropriate reporting channel.


• Participate in safety discussions and communicate concerns or feedback openly to help maintain a safe work environment.


• Use tools, equipment, and protective gear properly to prevent injuries and incidents.


• Perform other duties as assigned.

Education & Experience

• High School Diploma or equivalent required.


• Associates Degree or some college preferred and/or freight related experience preferred.


• 2+ years of supervisory experience required. 


• Two years of trade show, warehouse operations and/or related experience is required.


• Understanding with:  Office software applications including but not limited to email, Microsoft Word, Excel, TSS and Concierge Elite.


• Basic understanding of workplace safety practices and applicable OSHA requirements.


• Ability to consistently follow safety rules and contribute to a positive safety culture.

Certificates, Licenses, Registrations

OSHA 10 Certification required.  

Travel Requirements

What We Offer

Our part-time positions are not benefit eligible; however, these roles are eligible to participate in: 

• Retirement with Company Match

Diversity Commitment

At Freeman, our commitment to diversity and inclusion is helping us to create not only a great place to work, but also an environment where our employees, our customers and our communities around the world can reach their goals and connect with each other. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status and other characteristic protected by federal, state or local laws.

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