Traveling Optometric Technician / Optician

The below Job Description is intended to describe the general nature and level of work being performed by associates assigned to this job.  It is not an exhaustive list of responsibilities, and is subject to changes and exceptions at the discretion of senior management.

JOB TITLE:                 Traveling Optometric Technician / Optician

REPORTS TO:             Store General Manager

FLSA STATUS:           Hourly; Non-Exempt

POSITION PURPOSE:             

The major responsibility of the Traveling Optometric Technician / Optician is to assist the Managing Optometrist in the technical and administrative operation of an optometric practice.  The position will interact with patients/customers by delivering an exceptional patient/customer experience, foster patient/customer retention, and promotes outstanding associate/doctor satisfaction.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Taking patient medical histories


• Preparing patients for examinations


• Administering tests prior to the eye exam


• Assisting doctors during examinations


• Assist with ordering glasses and contact lens supply


• Drive profitable store sales by fostering a retail selling culture by practicing through role-playing, and using effective retail sales skills


• Ensure a quality patient experience through correct pricing, POS entry, and realistic delivery time quotes.


• Fill ophthalmic eyeglass prescriptions, and fit and adapt lenses and frames, to include but not limited to the following:
  
  
  
  • Utilize optical prescription in conjunction to the patient's visual requirements.
  
  
  • Recommend specific lenses, and lens coatings to suit patient needs.
  
  
  • Assist patients in the selection of frames, and coordinate frames to prescription and patient need.
  
  
  • Perform appropriate optical related measurements
  
  
  
  

• Answering telephones


• Updating and maintaining Electronic Medical Records


• Obtaining insurance verification and authorization


• Scheduling appointments


• Vision insurance billing and coding

*The Clinical Skills can be learned on the job.  No experience with clinical skills is necessary to apply.

*Saturdays and some Sundays are required 

TRAVEL REQUIREMENTS:

•  Travel locally, within 15 mile radius.

QUALIFICATIONS: Experience, Competencies and Education

• Must have at least 1-2 years customer service, sales, or medical office experience.


• Ability to provide enthusiastic and concise communication to meet/exceed customer expectations as well as foster positive and results-oriented associate, doctor and host relationships.


• Ability to manage priorities through adaptability, willingness to take calculated risks, and follow-up.


• Experience with personal computers preferred.


• Valid State Driver’s License and State Minimum Insurance coverage.


• High school diploma or equivalent.


• PREFERRED 1-2 years as an optician, optometric technician, or related in the optical field.