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Traveling Service Technician
Location: United States (Nationwide Travel Required)
Travel Requirement: Approximately 80%
Role Summary
Are you ready to take your technical skills on the road and support some of the most challenging high temperature industrial operations in North America? The Traveling Service Technician role offers a unique opportunity to install and service refractory products at customer locations across the U.S., supporting industries that rely on extreme temperature manufacturing.
In this mobile, hands-on technical role, you will work directly inside kilns, furnaces, and industrial systems—installing brick, performing tear outs, executing mechanical repairs, operating equipment, and supporting precision measurement and audit activities. With significant autonomy, you’ll troubleshoot onsite, collaborate with teammates, and represent RHI Magnesita in a highly professional manner while traveling up to 80% of the time.
If you thrive in physical environments, enjoy solving mechanical challenges, and want a role with variety, mobility, and impact—this position is for you.
What You’ll Do
Install brick shapes and combinations in rotary kilns
Key and lock brick rings using pneumatic brick rig equipment
Perform welding, cutting, grinding, anchor installation, forming, and pouring
Apply refractory materials using gunite and shotcrete systems
Interpret and understand technical drawings (anchor centering patterns, brick combinations, etc.)
Pull measurements for centering, lining thickness, and project setup
Conduct preventative maintenance on tools and machinery
Use handheld power tools (drills, saws, grinders, etc.)
Operate industrial equipment (forklifts, manlifts, scissor lifts, Brokk machines)
Operate precision tools including 3D scanners, laser thermometers, and thermal cameras
Complete ovality and kiln audits
Support refractory material trials at customer sites
Travel extensively (up to 80%) with varying shift start times (8–16 hour shifts)
What You Bring
5+ years of refractory or industrial maintenance experience
High School Diploma or GED
Journeyman Bricklayer or similar trade certification
Experience with gunite and shotcrete applications
Rotary kiln experience strongly preferred
Ability to operate forklifts and industrial equipment
Valid Driver’s License
Passport or ability to obtain
MSHA Part 46b or 48 (or ability to obtain)
OSHA 10 or 30 (or ability to obtain)
Ability to maintain accurate expenses (Concur preferred)
Strong verbal and written communication skills
Competency with Microsoft Office tools (Outlook, Excel, Word, SharePoint)
Experience with precision measuring equipment (scanners, lasers, thermal cameras) preferred
Demonstrated passion, integrity, hard work, and professionalism
Ability to represent RHIM professionally at all customer locations
Physical Requirements
Ability to stand on feet 10–12 hours per day
Ability to lift 50 lbs repeatedly
Ability to climb ladders, steps, and elevated platforms
Ability to work in confined spaces and at heights up to 100 ft
What We Offer
Join the world’s leading refractory company
Collaborative culture where your ideas matter
Learn from colleagues across the globe
Direct communication through our awardwinning employee app
Fulltime role with competitive benefits, including:
Medical, Dental, Vision
401(k)
Competitive leave package
Employee Assistance Program
Paid travel and mileage
About RHI Magnesita
RHI Magnesita is the leading global supplier of highgrade refractory products, systems and solutions which are critical for high temperature processes in a wide range of industries. Serving customers around the world, RHI Magnesita has more than 20,000 employees in 65 main production sites (including raw material sites), 12 recycling facilities, and more than 70 sales offices.
RHI Magnesita’s team in North America helps build refractory products that solve the most extreme manufacturing challenges. From advanced lithium-ion batteries for laptops and EVs and specialized glass on smartphones and tablets, to the steel and cement that build the world around us, our high-performance bricks and linings make it possible to melt, bend, shape, and refine these materials at extreme temperatures.
With a vertically integrated value chain, RHI Magnesita has helped forge the materials that build industries and economies for almost 200 years. Refractory products are essential to the production processes for cement, steel, aluminum, and many other industrial producers in the region.
Come get fired up with our North American team!
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