Triage Medical Assistant

Description

• Answering phone calls and voicemails.
• Evaluate a new complaint by phone and triage to emergent, urgent, or routine appointments.
• Prepare/send consultation letters with results or recommendations to referring physicians.
• Send out Certified letters to patients.
• Locate laboratory results not yet in the patient's medical records.
• Explain/document laboratory and pathology results.
• Call in prescription refills.
• Explaining procedures and treatments.
• Prior Authorizations.
• Adhere to policies/safety practices.
• Perform other duties as assigned.
• AVON office. Triage Hours are Monday-Friday 8am-4pm.

Requirements

• Associates degree or equivalent combination of education and experience.
• Healthcare experience preferred but will train highly motivated person.
• Must be a team player.
• Must have strong organizational and time management skills with the ability to prioritize heavy workloads in a constantly changing environment.
• Must be able to maintain a daily routine to meet daily deadlines.
• Excellent communication skills.
• Flexibility and willingness to assist in any aspect of clinical operations.
• Applicants must be willing to travel to other locations outside of the Indianapolis region.
• Adhere to policies/safety practices.