Job Description - Triage Nurse- CMA or LPN

Description

Responsibilities

? Provides nursing care to patients and as delegated by assigned supervisor and/or provider in order to meet the needs of the patient/family 

? Collects data and information to assist the clinical team and/or the provider in patient assessment and care planning which includes but is not limited to:

  1. Triaging patients
  2. Communicating internally & externally through telephone encounters & actions
  3. Reviewing documents
  4. Reviewing hospital/clinical records
  5. Prioritizing tasks

? Completing patient assistance, all FMLA, disability paperwork, prior authorizations, etc and communicating with patients 

? Delivers care in accordance with the patient care plan, as well as in accordance with policies and procedures of the office

? Participates in teamwork

? Effectively and respectfully communicates with other departments of the office

? Demonstrates cardiac related knowledge and appropriately applies knowledge to patient care

? Demonstrate excellent communication skills (verbal and written) as well as computer/electronic medical record systems skills

? Exhibit an ability to adapt to unpredictable situations within the work setting

? Independently completes assignments in a timely manner

? Other duties as assigned

Requirements

Education and Qualifications

  • Holds/maintains active CMA license or Holds/maintains active LPN license, active in Georgia 
  • Holds/maintains a current MA certification and maintain Basic Life Support (BLS)

Corporate Culture Expectations

Demonstrates the office Corporate Culture at all times with colleagues, providers, outside offices/vendors, patients and their family members. Consistently portrays a positive attitude; excels in individual role while creating a culture of teamwork and cooperation; puts the patient/family first and regularly seeks opportunities for self-improvement as well as operational improvement. 

Core Competencies

Approachability, Compassion, Customer Focus, Dealing with Ambiguity, Decision Quality, Ethics & Values, Integrity & Trust, Motivating Others, Peer Relationships, Drive for Results, Listening 

Functional Competencies

Communication, Listening, Organizing, Priority, Technical Learning, Time Management, Understanding Others

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