Triage Specialist (Salesforce)

Piper Companies is looking for a Salesforce Triage Specialist to join a Fortune 100 technology company, providing platforms that help connect people around the world. This is a fully onsite job based in Atlanta GA, Miami FL, Pittsburgh PA, or Washington DC.

*Not able to provide visa sponsorship. No C2C*

Essential Duties of the Salesforce Triage Specialist :

Monitor ticket queues, triage and resolve intake requests and identify incidents.
Create tickets and tasks, when applicable, based on user request.
Escalate to Tier 1-2 and/or product expert when necessary.
Qualifications of the Salesforce Triage Specialist : 1-2+ years of Recruiting, Talent Acquisition, or human resources (HR) experience with an interest on getting more focused in IT.
1+ years of experience on the Salesforce platform, including data model, workflows, and security model.
1+ years of experience in an application support role with triage and troubleshooting.
Compensation for the Salesforce Triage Specialist : $45,000 - $69,000 (based on experience)
Opportunity to work for a Fortune 100 Tech company.
Medical, Dental, 401k, PTO, paid holidays

#LI-LS3 #ONSITE

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