Tribal Rolls Enrollment Intake Specialist

JOB TITLE: Enrollment Intake Specialist

ORGANIZATIONAL UNIT: Tribal Enrollment Department 

SUPERVISOR: Tribal Enrollment Director

SALARY: $16.00 - $22.00/hr

FLSA: Non - Exempt

ALL FULL TIME POSITIONS: In addition to your pay, your salary also includes Medical, Dental and Vision Insurance. The Biweekly deduction from employee paycheck is $40.00 for Employee Only, $95.00 Employee plus Children, $120.00 Employee plus Spouse, and $140.00 Employee plus family.  

CPN Tribal Enrollment Department personnel may be assigned to provide services to persons of all ages including but not limited to Indian Children and will require a criminal history background screening.

JOB SUMMARY: The Enrollment Intake Specialist will be responsible for the regular implementation of the position’s essential functions (see below)

ESSENTIAL FUNCTIONS:

• Greet and assist departmental walk-ins 
• Answer, screen and forward departmental phone calls and emails
• Receive and distribute incoming and outgoing departmental mail
• Assist with general information and direct to appropriate CHC/Tribal departments
• Assist tribal members with Virtual Tribe, portal issues and linking profiles
• Process name changes and CDIB [CPN membership] cards
• Update member profiles with current contact and vital information
• Scan records, maintain electronic records and perform data entry
• Keep accurate and updated records for RV and camping reservations for CPN festival
• Work the Citizen Potawatomi Nation Family Reunion Festival
• Work the Citizen Potawatomi Nation FireFlight Balloon Festival*

ADDITIONAL RESPONSIBILITIES:

• Assist with enrollment applications
• Assist with burial inquiries, collecting information and fund applications
• Perform other duties and projects as required by management

MINIMUM QUALIFICATIONS FOR CONSIDERATION:

• High school diploma or equivalent required
• Basic math proficiency and money management 
• Excellent verbal and technical communication skills
• Working knowledge of principles and practices of office management

KNOWLEDGE, SKILLS AND ABILITIES: 

• Must be computer proficient [Microsoft Office/Excel, CPN Tribal Enrollment Database]
• Must have good customer service skills
• Must have good organizational skills
• Must be able to work independently, be self-directed and highly motivated
• Must be able to work in a team setting
• Must have valid driver’s license, and automobile liability insurance 
• Must be able to travel
• Must be able to attend training sessions

PHYSICAL REQUIREMENTS:

• Ability to sit and/or stand for prolonged periods performing repetitive work
• Frequent bending, kneeling, stooping, stretching, and lifting
• Repetitive motions at the computer

WORKING CONDITIONS:

• Employee will be required to work in an office setting
• Must be willing to work occasional weekends and after 5pm on some weekdays
• Hours to be determined by Tribal Enrollment Manager

Note: The above statements are intended to describe the general nature and level of work performed by an employee in this position. These statements are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of employees in this position.