Trip Planning Consultant

As a Trip Planning Consultant, you will support travelers by helping them navigate their itineraries, travel requirements, and updates. You will answer questions, offer helpful recommendations, and ensure that clients feel prepared and excited for their upcoming journeys. Your guidance will play an important role in shaping their travel experience.
At Destiny Travels, we are committed to crafting smooth, memorable journeys backed by exceptional service and support.

Key Responsibilities
• Respond to client requests via email, phone, and messaging.
• Assist with itinerary changes, cancellations, and planning adjustments.
• Offer destination information, requirements, and paperwork guidance.
• Confirm travel details, send updates, and conduct follow-ups.
• Provide empathetic, solution-oriented support when challenges arise.

Benefits
• Fully remote position with flexible scheduling.
• Access to travel training, perks, and continued learning opportunities.
• Encouraging team environment focused on development.
• Chance to build strong professional relationships.

What We’re Looking For
• Clear communication skills.
• Background in customer service or hospitality preferred.
• Detail-oriented and highly organized.
• Comfortable with digital platforms.
• Genuine passion for travel and helping others.