Truckload Coordination Director / Driver Manager

Position Overview

Key Responsibilities

Operations & Load Coordination

• Manage daily truckload operations including scheduling, dispatching, and load tracking
• Ensure accurate load entry, updates, and scheduling within the company TMS
• Maintain an organized and up-to-date load schedule across all active shipments
• Monitor freight movements through all phases of transportation
• Coordinate reload opportunities and maximize truck productivity

Driver & Carrier Management

• Manage relationships with company drivers and partner carriers
• Support driver performance, communication, and retention initiatives
• Recruit and onboard new carriers into the company network
• Maintain accurate carrier documentation and compliance records

Freight Procurement & Rate Negotiation

• Review customer opportunities and identify profitable freight options
• Negotiate rates with carriers while protecting company margins
• Post and manage loads on industry load boards when utilizing outside carriers
• Maintain awareness of market conditions and regional truck capacity

Customer & Partner Coordination

• Maintain strong communication with customers regarding load status and scheduling
• Coordinate delivery appointments and resolve operational issues as they arise
• Ensure customer expectations and service standards are consistently met

Reporting & Administrative Oversight

• Maintain detailed records of outsourced loads and associated commissions
• Assist with reporting related to freight revenue and operational performance
• Support invoicing follow-up and resolution of outstanding carrier paperwork

Qualifications

• 1+ years experience in truckload logistics, dispatch, or brokerage operations
• Experience working with TMS platforms 
• Strong understanding of truckload markets, freight pricing, and load boards
• Excellent negotiation and communication skills
• Ability to manage multiple shipments simultaneously in a fast-paced environment
• Strong organizational and decision-making abilities

• Driver management experience
• Brokerage or freight coordination leadership
• Carrier network development

Compensation & Benefits

• Health Insurance
• Dental Insurance
• Vision Insurance
• 401(k) Retirement Plan
• Paid Time Off