Trust & Wealth Administrative Assistant

We are a community bank that has been established since 1887. We believe in the core values of respect, ownership, community, strength and knowledge and are looking for someone who shares those same values.

The Trust and Wealth Administrative Assistant is responsible for the departmental administrative functions. This position will work in our Front St office. Hours are 830am to 430pm/5pm Monday to Friday. 

Administrative Responsibilities

• Maintain departmental calendar
• Schedule & maintain in person, online, and telephone client reviews and appointments in alignment with client service model
• Day to day client communications
• Answer incoming departmental calls and transfer to team members 
• Greet all clients and visitors to the third floor
• Email/mail new client intake forms and assembly of initial and review client appointment folders
• Assist with gathering client information and account opening process
• Prepare Federal Home Loan Documents file for storage with Range Bank Trust Department and work with team member handling funding
• Assemble hard copy review books and assure Officers have books ready for meetings
• Client relationship mailings (birthday cards, Christmas etc.)
• Execute client email blasts
• Maintain departmental data site
• Prepare and provide Executive Assistant with reports for monthly board meeting
• Client Relationship Management System
• Download Daily Reports after daily settlement is complete, print and mail checks, convert all reports into one daily report & upload to synergy document management
• Prepare quarterly personal securities reports for each dept member and email completed forms to CEO
• Manage Department service level agreement monitoring-complete form & have Officer sign off
• Document Management 

Audit/Compliance

• Work with department to maintain high standards

Minimum Requirements

• Extensive knowledge of Microsoft office products including Word, Excel and Outlook
• Exceptional organization and time management skills
• Effective communication and customer service skills
• A strong work ethic

Preferred Qualifications

• 1 year of Customer service-related work experience 

Full Time Benefits include:

• Paid time off (2 weeks to start)
• Volunteer time off (1 day per year)
• Paid holidays (9.5 days per year)
• Health insurance through Blue Cross Blue Shield of Michigan
• Telehealth with $0 copay
• HSA plan options, including employer contribution
• Vision
• Dental
• 401(k) retirement plan with up to 6% match (after 1 year)
• Short term disability insurances (paid 100% by company)
• Long term disability insurance (paid 100% by company)
• Life insurance (paid 100% by company)
• Voluntary life insurance
• Employee Assistance Program
• Employee Stock Purchase Plan

This job description reflects management’s assignment of essential functions; and nothing in this herein restricts management’s right to assign or reassign duties and responsibilities to this job at any time.