Trust Operations Analyst

WHO WE ARE 

Westwood Holdings Group, Inc. (NYSE: WHG) is a boutique asset management firm that offers a diverse array of actively-managed and outcome-oriented investment strategies, along with white-glove trust and wealth services, to institutional, intermediary and private wealth clients. For over 40 years, Westwood’s client-first approach has fostered strong, long-term client relationships due to our unwavering commitment to delivering bespoke investment strategies with a vehicle-optimized approach, exceptional counsel and unparalleled client service. Our flexible and agile approach to investing allows us to adapt to constantly changing markets, while continually seeking innovative strategies that meet our investors’ short and long-term needs.​ 

Our team at Westwood comes from varied backgrounds and life experiences, which reflects our origins as a woman-founded firm. We are committed to incorporating diverse insights and knowledge into all aspects of our services and solutions. Our culture and approach to our business reflect our core values—integrity, reliability, responsiveness, adaptability, flexibility and collaboration—and underpin our constant pursuit of excellence. For more information on Westwood, please visit westwoodgroup.com.  Based in Dallas, Westwood also maintains offices in Chicago and Houston.    

ABOUT THE ROLE

The Trust Operations Analyst is responsible for assisting in the day-to-day operational activities using established procedures and guidelines to identify and resolve issues in a timely manner, including the processing of transactions and performing other tasks under the direct supervision of the Trust Operations Officer. Responsibilities may include processing of an assigned set of daily accounting tasks related to cash disbursements, asset movement and control, income posting, fees processing, cash and custody balancing, records retention and common fund trading.

A DAY IN THE LIFE

Transaction Processing

• Ensure processing of assigned transactions are completed timely and accurately within area of responsibility.


• Daily monitor bank accounts and report incoming funds to administration as needed


• Daily process form 945 payments to IRS for client account withholding via EFTPS batch program


• Process daily sweep trades for multiple vehicles


• Process daily checks issued for clients, including printing, logging and distribution


• Post Cash disbursements and cash receipts in Trust accounting system (FIS/Trust Desk)


• Process cash related reversals


• Process quarterly estimated tax payments for client accounts via EFTPS batch program


• Review and update client online portal access setup for new users


• Review and process account transfers in Trust accounting system (FIS/Trust Desk)


• Review and process Positive Pay files with bank

Reporting/Administrative

• Daily reporting for system account data, upcoming transactions, overdrafts


• Daily reporting to common trust fund managers on participant cash flows in and out of funds


• Monthly client statements review and mailing


• Monthly client reporting review and processing


• Print monthly/quarterly invoices


• Operational account maintenance for client accounts in Trust accounting system including creating lead accounts, reviewing account setup


• Records coordination, including assisting with offsite archival process, hard copy legal files stored on site and maintenance within electronic document filing storage system


• Assist in year-end account processes with annual tax reporting (1099s, 5498s, tax worksheets, K-1 transaction reporting)


• Review and reconcile department suspense accounts


• Serve as a contributing member of the Trust Review Committee

Review/Reconciliation/Approvals

• Daily reconciliation of sweep vehicle accounts, bank accounts


• Monthly reconciliation of mirrored client accounts


• Assist with monthly client statement review and mailing process


• Work within the department to identify and resolve transaction exceptions

Backup and Cross Training

• Provide backup to other team members as needed


• Maintain updated process/procedure documentation for role


• Other duties and projects as assigned. 

WHAT YOU'LL NEED

 Minimum Education Required

• Must be a minimum of 18 years of age and possess unrestricted authorization to work in the United States


• Must have unrestricted authorization to work in the USA. No visa sponsorship is available.


• Minimum Education Required




• Bachelor’s degree in Business, Finance, or related field; or equivalent experience




• Minimum Specific Experience Required




• 1+ years of experience in a client service organization; trust or investment management experience preferred

WHO YOU ARE

• High attention to detail


• Superior interpersonal, organizational and client service skills with a proven ability to build and maintain relationships


• Excellent communication skills, both written and verbal; phone etiquette with a client focus


• Highly motivated and proactive with a willingness to assist in all tasks


• Ability to maintain confidentiality


• Proficiency with Microsoft Office including Word, Excel, Outlook, Teams and SharePoint


• Experience using FIS/TrustDesk (Metavante) a plus


• Discipline to stay on task and perform well if working remotely

WHAT YOU'LL GET 

• Competitive salary, benefits and 401K company match that vests immediately upon participation. 


• Parental leave & PTO policy.


• Collaborative, dynamic work environment with a fast-paced, mission driven company.

Physical Demands

The physical demands required to perform the essential duties successfully are consistent with a professional office environment.

Travel

Occasional travel may be required to other offices or to training opportunities.