Tuition Specialist

The Tuition Specialist manages tuition billing, payments, and account reconciliation while serving as a primary point of contact for students, families, and internal teams. This role ensures accuracy, policy compliance, and a high level of customer service throughout the tuition process. 

Key Responsibilities

• Process tuition billing, invoicing, payments, and account adjustments
• Maintain accurate account records and resolve discrepancies
• Respond to tuition-related inquiries with professionalism and clarity
• Coordinate payment plans, scholarships, and financial assistance updates
• Reconcile accounts and prepare tuition-related reports
• Ensure compliance with tuition policies and applicable regulations
• Collaborate with finance and student services teams
• Support audits, documentation, and process improvements

• Bachelor’s degree in Accounting, Finance, Business, or related field preferred
• Experience in billing, accounts receivable, or customer service 
• Strong attention to detail and organizational skills
• Excellent communication and customer service skills
• Proficiency in Excel and billing or database systems
• Ability to manage multiple priorities and meet deadlines
• Discretion in handling sensitive financial information