UAT Manager / UAT Test Lead (Contract)

Job Summary:

We are seeking a seasoned UAT Manager / Test Lead for a long-term contract role based in Santa Clara Valley, CA. This role will oversee end-to-end User Acceptance Testing (UAT) activities for complex, integrated enterprise applications. The ideal candidate will have a strong background in UAT leadership, experience across various SDLC methodologies, and excellent stakeholder communication skills.

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Key Requirements:

• 8+ years of hands-on UAT experience, including test planning, coordination, and execution.

• Proven track record as a UAT Lead for large-scale, cross-functional projects.

• Strong understanding of sales and sales operations processes, preferably in consumer channel environments.

• Expertise in Release and Change Management processes (Agile, Scrum, Waterfall, Iterative).

• Hands-on experience with the Salesforce platform preferred.

• Proficiency in test automation frameworks and design best practices.

• Solid project management knowledge with the ability to align testing with lifecycle milestones.

• Excellent communication and presentation skills across technical and business stakeholders.

• Experience working with distributed/global teams.

• High attention to detail, ownership, and a proactive, solution-oriented mindset.

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Responsibilities:

• Lead UAT activities for feature releases, enhancements, and production deployments.

• Coordinate with cross-functional teams to ensure business requirements are fully tested.

• Develop UAT strategy, test plans, scripts, test cases, and test reports.

• Review and validate requirements and test coverage.

• Manage test data, test environments, and reporting dashboards.

• Monitor and report UAT metrics, including SLAs, KPIs, and defect trends.

• Facilitate triage calls and ensure resolution of UAT issues with IS&T and business teams.

• Conduct release readiness reviews and post-release retrospectives.

• Document UAT best practices, templates, and lessons learned for process improvement.

• Communicate UAT status, risks, and mitigation plans to stakeholders and project managers.

• Collaborate with QA, development, and operations teams to ensure seamless releases.

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Preferred Qualifications:

• Experience with UAT coordination in a Salesforce ecosystem.

• Familiarity with test tools like HP ALM, JIRA, Zephyr, or similar.

• Prior experience supporting Sales, CRM, or B2B systems.

• Comfortable working in a fast-paced, ambiguous, enterprise environment.