UC Systems Administrator

Company: Pencor Services, Inc. 

Shift: Monday-Friday, 8AM-5PM 

Pencor and its subsidiaries are Equal Opportunity Employers

*There is a 3-day work-from-home component to this position however, employee MUST reside in Pennsylvania and be able to come into the office when needed or requested by manager. Must also have a High Speed Data Connection with a Minimum of 100 Mbps and a quiet dedicated office space.

Pencor is searching for a Systems Administrator to help maintain, monitor and configure our VoIP communications systems, 911 alterting solutions and the communication hardware are employees use. 

General responsibilities include but not limited to: 

• Providing application support for various customer engagement related products


• Assisting network team with QOS, zoning, UC DHCP deployment configurations


• Configuring, monitoring and troubleshooting our various 911 services


• Deploying, configuring and troubleshooting PRI, SIP and analog lines


• Deploying, configuring and troubleshooting end point voice devices


• Providing application support for our core VoIP solutions


• Provide usage reports and call data a needed
  


• Other duties as assigned
  

Qualifications: 

• Associates Degree focusing on Networking or Telecommunications


• Valid PA Driver’s License and good driving record


• Established Residency in Pennsylvania


• Fundamental networking concepts, routing, DHCP and DNS Certification in eiher Avaya, MS or Cisco UC services


• Linux operating system experience


• Cisco Network Experience


• Ability to travel within our company footprint as needed


• Ability to come into the office in Palmerton as scheduled
  

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