Job Description - UKG HRIS Administrator
Description
UKG HRIS Administrator
What do our Human Resources Administrators do?
The Human Resources Information System (HRIS) Administrator will support and maintain all aspects of UKG including but not limited to, Onboarding, Manager Self Service (MSS), workflow management, system configuration and security role maintenance.
Job duties include, but are not limited to:
Provide Tier 1 and above support for end users through ticketing system
Oversee and maintain optimal function of the UKG Onboarding Gateway, which may include installation, customization, development, maintenance, and upgrade to applications, systems, and modules
Provide technical support, troubleshooting, and guidance to HRIS users
Manage audits related data changes and new hires
Support HR projects and initiatives that impact UKG
Assist with onboarding activities to include onboarding of acquisitions
Manage and troubleshoot Manager Self Service (MSS) and other configuration as needed
Consult with UKG support through Case Management and Back Office as needed
What do you need?
High School Diploma required, Bachelor's degree preferred; human resources or related discipline preferred
3-5 years of HRIS experience, including UKG
Robust knowledge of UKG Pro including Back Office and Onboarding processing
In lieu of degree 2 - 4 years of experience in a Human Resources role
Experience with Tier 1 support in managing end users requests and inquiries via ticketing system
Solid verbal and written communication skills with the ability to form relationships with employees at all levels
Good communication and interpersonal skills, comfortable with presenting information and providing excellent customer service
Some problem-solving orientation with enthusiasm for digging into data and information issues
Experience with Google products is a plus
Good listening skills
Must pass pre-employment background screen
Education: Bachelors Degree, High School
Additional client information:
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