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Unclaimed Property Specialist 1

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Job Description - Unclaimed Property Specialist 1



 

Job Code: AZ 8025
Job Title: Unclaimed Property Specialist 1
Location: Phoenix, AZ (Hybrid)
Duration: 12 Months
 



Position Overview 


SOAZ - Req #8025 - AZDOR - Taxpayer Services is seeking a Unclaimed Property Specialist 1 to join our team. This is a hybrid role where the selected candidate will work onsite at 1600 W. Monroe St., Phoenix, AZ 85007 every Monday (or the next business day if Monday is a holiday), with additional onsite days as needed. 


This position serves as the first point of contact for Unclaimed Property inquiries, taking ownership of customer calls, providing solutions, and supporting document control functions.  



Key Responsibilities 




  • Manning the Unclaimed Property Hotline


    • Answer and manage inbound calls in a timely manner.



    • Follow call center scripts when addressing inquiries.



    • Identify customer needs, research issues, and provide effective solutions.






  • Document Control


    • Sign for incoming registered or certified mail.



    • Sort and distribute mail.



    • Produce and maintain digital copies of documents for record retention.







 
Required Skills
 

  • Data entry & record keeping



  • Customer service skills



  • Phone experience





Preferred Skills
 
  • High school diploma or equivalent




 
Details
 


  • Work Schedule: Monday to Friday, 8 AM – 5 PM (40 hrs/week)




  • Orientation Date: September 29, 2025




  • Interview: In-person, within one week of posting close date




  • Submission Requirements: Resume, R2R, and Cover Letter






Compensation: $18.00 per hour






Original job Unclaimed Property Specialist 1 posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs.
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