Job Code: AZ 8025
Job Title: Unclaimed Property Specialist 1
Location: Phoenix, AZ (Hybrid)
Duration: 12 Months
Position Overview
SOAZ - Req #8025 - AZDOR - Taxpayer Services is seeking a Unclaimed Property Specialist 1 to join our team. This is a hybrid role where the selected candidate will work onsite at 1600 W. Monroe St., Phoenix, AZ 85007 every Monday (or the next business day if Monday is a holiday), with additional onsite days as needed.
This position serves as the first point of contact for Unclaimed Property inquiries, taking ownership of customer calls, providing solutions, and supporting document control functions.
Key Responsibilities
Manning the Unclaimed Property Hotline
- Answer and manage inbound calls in a timely manner.
- Follow call center scripts when addressing inquiries.
- Identify customer needs, research issues, and provide effective solutions.
Document Control
- Sign for incoming registered or certified mail.
- Sort and distribute mail.
- Produce and maintain digital copies of documents for record retention.
Required Skills
- Data entry & record keeping
- Customer service skills
- Phone experience
Preferred Skills
- High school diploma or equivalent
Details
Work Schedule: Monday to Friday, 8 AM – 5 PM (40 hrs/week)
Orientation Date: September 29, 2025
Interview: In-person, within one week of posting close date
Submission Requirements: Resume, R2R, and Cover Letter
About SR International INC.
SR International has been a leading name among the IT consulting companies with offices in US and India. For past 16 years, our industry experience and domain knowledge have enabled us to provide innovative solutions to our customers.
Who We Are
We Are Leading IT Based Solution Providers
Today, the world of business information represents the realization of our collective efforts toward improving the future. Held only by the limits of our imagination, the business world is accelerating at an ever-increasing pace. Imagine a better way of doing business, of implementing the perfect software, of refining practice or business integration. All it takes are benchmark standards in service, support, and technical know-how, which have been our bread and butter.
Our Vision.
Established in 2002, SR International Inc is one of the fastest growing and reputed provider of Information Technology Services and Solutions in the USA. Since our inception, we have been a trusted IT partner for our clients. We take pride in our highly skilled IT Resources and unique engagement model. We have been consistently delivering on our promises as a high-performance team. Our expertise in Cloud Computing, Mobility, Web Technologies, ERP and CRM are second to none. Our industry-leading flagship product iMathSmart is re-defining math learning experience for school students.
Career At SR International
At SR International, we treat our consultants like family. Our business and our reputation have been built and maintained by quality resources working onboard, so it’s important for us to maintain the quality resource pool.