Underground Install Manager

Miller’s Services is seeking a dynamic and experienced Underground Install Manager to lead our installation team. This individual will oversee all aspects of septic and sewer installations, ensuring safety, quality, efficiency, and top-tier customer satisfaction.

Key Responsibilities

• Lead and manage the install team, including conducting 1:1 meetings and performance evaluations
• Plan and oversee daily and weekly installation schedules with the coordinator
• Conduct pre-site visits, pre-construction meetings, and project layout for each job
• Maintain safety standards, conduct inspections, and ensure compliance with regulations
• Manage materials, equipment, and vehicle maintenance in partnership with warehouse and procurement teams
• Monitor project budgets and performance metrics including labor, materials, and gross margin
• Handle customer communication and concerns throughout the installation process
• Collaborate with designers, AOSEs, inspectors, and other stakeholders
• Facilitate training and development for install team members

Qualifications

• 3-5 years of experience in a leadership role
• 3-5 years of experience within construction, utilities, and site work including operation of heavy machinery
• Class A CDL required
• Strong leadership, organizational, and customer service skills
• Strong computer skills required and comfortable with technology.  Able to navigate programs like Word and Excel, Google applications, and quick to learn new systems
• Excellent communication and problem-solving abilities
• Commitment to safety, teamwork, and high-quality workmanship

This position offers a competitive salary range and has performance-based bonus potential based on:

o   Labor and material efficiency

o   Quality control and recall reduction

o   Team development and employee experience

o   We reward strong leadership, operational excellence, and a commitment to delivering exceptional customer service