Underwriter

Description

OVERVIEW

At Fortis, we lead the way in next generation payment technologies and solutions. We transform payments into a competitive advantage for our clients and partners, enabling businesses to reach uncharted growth and scale. As the solution of choice for the future of payments, Fortis moves payments closer to invisible with a proprietary platform that supports and strengthens the payments capabilities of merchants and software partners. We are a collaborative team of innovators, problem solvers, and builders, committed to the growth of our clients, partners, and team members. Through award winning software integrations, robust data, and industry vertical and commerce expertise, we deliver the ultimate frictionless commerce experiences. We are in hyper growth mode and seeking talented, innovative, and collaborative problem solvers to help us build and scale the future of payments. Grow your career with us and be on the cutting edge of the rapidly expanding FinTech payments space.

The primary responsibility of this role is to evaluate and render a decision on new merchant applications within Fortis’s Credit/Underwriting policy to minimize monetary losses associated with financial, compliance, and fraud risks. The Underwriter is proactive, results oriented and is expected to be able to work independently, to conduct moderate to complex risk analyses, and to present the findings to the management team. This role requires analytical and problem-solving skills, attention to details, and effective communication skills. The Credit Underwriter will work closely with the sales team.

ESSENTIAL DUTIES

• Process applications and make decisions based on consumer credit reports, business financial condition, know-your-customer (KYC) and other information.
• Review the merchant's application, credit report and background report and ultimately approve or decline that application based on all the information obtained.  
• Verify all application information through cross reference checks, review business financials to assess credit worthiness of applicant, review merchant websites for compliance, business types and product verification, perform additional searches, reference checks, and bank verifications as necessary.
• Review high risk or questionable applications with management.
• Assist Director with updating documentation and credit policies and distributing them within the organization, as well as training the sales organization when necessary.
• Ensure all files have all required documentation uploaded to database and conduct quality assurance audits for approved applications.
• Act as up a back up to the Account Boarding and Changes department.
• Assist with special projects, i.e., conversions and other operational priorities as needed.
• Handle outbound and inbound contacts with courteousness, integrity and in a professional manner
• Perform other duties as assigned

Requirements

QUALIFICATIONS

• Four-year degree preferred or equivalent work experience
• Experience utilizing systems within the payments industry to identify and mitigate risk related to merchant processing.
• Strong relationship management and written and verbal communications skills 
• Critical Thinker
• Ability to work in fast paced environment.
• Possesses a sense of urgency to meet client expectations
• Collaborative and results-driven problem solver
• Ability to look at situations from several points of view and craft solutions and responses
• 3+ years’ experience in the Credit Card/Merchant Processing industry.
• Knowledge of Payment processing preferred
• Some weekend work-from-home hours required.