Underwriter I/II (Residential Property)

• Within designated authority levels, per Governmental regulations and per Company underwriting guidelines, quality and service expectations and clearly delineated timeframes, reviews, underwrites, endorses, reinstates, cancels and/or renews assigned products’ and/or territory’s residential property insurance policies.

• In accordance with Company mission, values and goals, establishes and maintains exceptional, service-oriented customer relationships; serves as a positive, professional and knowledgeable Company representative in all types of business-related interactions; provides exceptional customer service to agents, policyholders and other external business contacts, as applicable.

• Actively contributes as a member of the Cabrillo Coastal Team by providing assistance and support to underwriting, customer support, sales, premium accounting or other team members, as directed.

• Dynamically enhances Company’s success by taking advantage of learning and development opportunities and personally integrating positive actions to improve individual performance.

• Oversees, coordinates and/or performs specialized administrative duties to support thorough and proper underwriting of Company policies; researches, reviews and accurately enters data and detailed information in order to maintain specialized and proprietary product databases; updates designated underwriting manuals.

• Participates in, assists with and/or carries out responsibilities for “special” Company projects, as directed.

Qualities: quality- oriented; detail-oriented; self-starter; team player; multi-tasker; adaptability; flexibility; strong work ethic; positive “can do” attitude; collaborator; financially-oriented; service-oriented; coachable; dependable.

Strong skill sets in the following areas: effective decision-making; time management/working under tight deadlines; information and financial review and analyses; organization; problem analyses/solving; active listening; asking productive questions with an ability to apply learned information to a variety of related or similar situations; oral and written communication; interpersonal communication; keyboard entry speed of 45 WPM or more.

Strong knowledge of: business writing, grammar and punctuation rules; telephone and email business etiquette rules; desktop computer operations; standard business software and web-based engine operations (e.g., Microsoft Word, Microsoft Excel, Microsoft Outlook and Internet Explorer). MS Access and MS PowerPoint a plus.

For Underwriter I, Bachelor’s Degree is required or commensurate work experience.

For Underwriter II, Bachelor's Degree + 2-3 years of residential property underwriting experience.