Unit Clerk

*Must be available to work Day and/or Night shifts and Weekends.

POSITION QUALIFICATIONS

• The Unit Clerk must have a high school diploma or equivalent.


• Excellent reading, writing, and communication skills are required, along with knowledge of medical terms and at least one (1) year of experience as a Unit Clerk (preferred).

DUTIES/ RESPONSIBILITIES

Using independent judgment, the Unit Clerk provides clerical services to the patient care units. The clerk is responsible for:

• Correct transcription of orders


• Filing of all reports


• Maintaining patient log book


• Daily chart reviews


• Arranging for transportation and follow-up/outside tests


• Maintaining current professional licenses and/or certifications as and when required by state, regulatory agency, or hospital mandate.


• Protects hospital resources through appropriate and careful use of supplies and equipment.


• Performs clerical duties related to admissions, transfers, discharges, and deaths.


• Receives and handles phone calls appropriately. Records and communicates messages accurately and in a timely manner.


• Practices Standard Precautions when providing patient and hospital services.


• Responds promptly and appropriately to patient call lights or requests, referring to patient needs to appropriate staff.


• Demonstrates the ability to respond appropriately in emergency situations and follows established emergency procedures and practices.


• Assures that the rights of all patients are respected and maintained by allowing for privacy confidentiality and dignity in the provision of service.


• Demonstrates the knowledge and skills to safely and appropriately fulfill job specific responsibilities related to safety, security, emergency preparedness, control of hazardous materials/waste, life safety, medical equipment and utility systems as outline in the hospital’s environment of care plan.


• Demonstrates knowledge of equipment capabilities, limitations and appropriate/special applications.


• Demonstrates the ability to access and use hospital computer systems according to established guidelines. Follows the hospital’s policy and procedures as they pertain to all hospital information systems.


• Complies with the hospital’s policies and procedures, including timekeeping, dress code, attendance, and the Standards of Conduct.


• Maintains required applicable education and in-service requirements and participates in departmental staff meetings (through attendance or reading meeting minutes).


• Attends mandatory ethics program. Conducts all hospital business with the highest standard of ethical behavior.


• Communicates with physicians, administrative staff, co-workers and patients/families in a respectful, confidential and collaborative manner.


• Communicates and follows the organizational chain of command for notification of patient care/service issues, when appropriate.


• Demonstrates a positive image and performs responsibilities in a professional manner. Demonstrates flexibility in the provision of patient care and service.


• Demonstrates the ability to organize workload, set priorities, and use time efficiently to completer work in an organized manner. Maintains a clean and uncluttered environment.


• Expresses and accepts feedback in a professional manner.


• Assists with unity projects and takes initiative during downtime.


• Assists in orientation of new staff.