Unit Clerk - Eye Clinic - Full Time

Hours

8am - 4:30pm M - F

CHARACTERISTIC DUTIES

• Adheres to the philosophy and objectives, and policies and procedures of the Medical Center, including safety rules and regulations. Follows the BMC Code of Conduct.

• Communicates clearly, concisely, and accurately to all team members.

• Under the supervision of the Clinic Manager, Providers or designee performs documentation, communication, and scheduling of patients’ activities and tests.

• Processes orders in the computer system to the appropriate ancillary services (i.e. Dietary, Respiratory Care, Radiology, Laboratory, and Social Services)

• Performs clerical duties in a timely manner related to the admissions, transfers, and discharges of all patients of all ages and inputs into the computer system with pertinent information regarding patients.

• Serves as a receptionist for the unit.

• Answers the telephone and intercom systems with appropriate service excellence skills.

• Interacts with patients and families of all ages in a courteous manner.

• Maintains work area in a neat and orderly fashion.

• Orders supplies and equipment.

• Receives and places items in their proper storage areas on an ongoing basis. Inputs data into the ordering system.

• Performs messenger duties as needed.

• Participates in continuous performance improvement activities as assigned.

• Assists in orientation of new staff to clerical duties of the unit.

• Assists with computer system training for all new staff.

• Schedules appointments for follow-up visits, tests at other facilities, diagnostic tests and obtains prior authorization.

• Performs other duties within the unit coordinator’s responsibility as requested/assigned.

MINIMUM QUALIFICATIONS

• Uses office equipment efficiently (i.e. telephone, fax, copy machine, computer, printer).

• Works consistently as a team member.

• Demonstrates effective communication strategies in dealing with patients and hospital personnel. Successful completion of Nursing Services orientation and in-service requirements.

• Familiarity with computers.

• HS diploma or GED.