Primary Location:

University Hospital - UMC

Address:

530 South Jackson Street Louisville, KY 40202

Shift:

Second Shift (United States of America)

Job Description Summary:

About UofL Health:
UofL Health is a fully integrated regional academic health system with five hospitals, four medical centers, nearly 200 physician practice locations, more than 700 providers, the Frazier Rehab Institute and Brown Cancer Center.
With more than 12,000 team members—physicians, surgeons, nurses, pharmacists and other highly skilled health care professionals—UofL Health is focused on one mission: delivering patient-centered care to each and every patient each and every day.

Job Description:

Position Summary and Purpose
Performs clerical duties on the unit under the direction of the Licensed Nursing Personnel. Utilizes professional communication skills between personnel within the department, and to other departments in relation to patient care. Presents a personable and professional attitude to physicians, patients, families, visitors, and co-workers at all times. 

Essential Functions:
•    Support the mission, vision, and values of the organization
•    Interacts effectively with patients, physicians, nurses, visitors, and other customers utilizing effective verbal and non-verbal communication skills
•    Maintains the patient record by properly stickering, identifying, and filing all patient documents
•    Forwards all medical records to the HIM department upon discharge
•    Ensures station census is accurate and all patients are correct in computer systems
•    Maintains clean and organized workstations
•    Reports hazards and unsafe practices to leadership or other appropriate individuals
•    Orders, stocks, and maintains clerical supplies and patient care documents
•    Writes legibly and transcribes communication accurately

Other Functions:
•    Maintains compliance with all company policies, procedures and standards of conduct 
•    Complies with HIPAA privacy and security requirements to maintain confidentiality at all times
•    Performs other duties as assigned
 

Additional Job Description:

Job Requirements
(Education, Experience, Licensure and Certification)
Education:
•    High School Diploma or GED/Equivalent (required)
Experience: 
•    Previous clerical/computer experience and medical terminology strongly preferred. Experience with software systems. Experience in charging supplies (required)
Certification:
•    Basic Life Support (BLS) accredited by the American Heart Association (AHA) (required)

Job Competency:
Knowledge, Skills, and Abilities critical to this role: 
•    Effective time management skills
•    Strong interpersonal communication

Language Ability: 
•    Must be able to communicate in English effectively in both verbal and written formats

Reasoning Ability:  
•    Ability to work well with ambiguity and continuous changes
•    Able to assist others in developing problem solving/reasoning skills
Computer Skills: 
•    Understanding of computer operating systems and general navigation of electronic environments.
•    Ability to use Microsoft Office

Additional Responsibilities:
•    Demonstrates a commitment to service, organization values and professionalism through appropriate conduct and demeanor at all times
•    Maintains confidentiality and protects sensitive data at all times
•    Adheres to organizational and department specific safety standards and guidelines
•    Works collaboratively and supports efforts of team members
•    Demonstrates exceptional customer service and interacts effectively with physicians, patients, residents, visitors, staff and the broader health care community

UofL Health Core Expectation:
At UofL Health, we expect all our employees to live the values of honesty, integrity and compassion and demonstrate these values in their interactions with others and as they deliver excellent patient care by:
•    Honoring and caring for the dignity of all persons in mind, body, and spirit
•    Ensuring the highest quality of care for those we serve
•    Working together as a team to achieve our goals
•    Improving continuously by listening, and asking for and responding to feedback
•    Seeking new and better ways to meet the needs of those we serve 
•    Using our resources wisely
•    Understanding how each of our roles contributes to the success of UofL Health