Unit Clerk/ Receptionist

Location: Elderwood at Burlington

98 Starr Farm Road

Burlington, Vermont 05408

Pay Range: $18.72 - $21.97 / hr

Be the Organizational Heart of the Nursing Team

At Elderwood at Burlington, our mission is People Caring for People. Guided by our values of Integrity, Collaboration, Accountability, Respect, and Excellence, we are committed to delivering compassionate, high-quality care while fostering a supportive environment for our employees. As a Unit Clerk/ Receptionist, you will play a key role in keeping the nursing unit running smoothly by ensuring accurate documentation, coordinating communication, and supporting both clinical and administrative functions that directly impact resident care.

If you're organized, detail-oriented, and passionate about supporting a healthcare team that makes a difference every day, we invite you to apply.

Why Join Elderwood at Burlington?

NEW: Weekly Pay Schedule – get paid faster!
Gas Allowance Stipend and Ferry Reimbursement for qualifying commuters
Competitive salary based on experience
Medical, dental, vision, life insurance, and supplemental benefits
401(k) with employer match
Generous paid time off and holiday package
Tuition assistance programs
Employee referral bonus opportunities
Professional growth and advancement opportunities
Supportive, collaborative team environment

Position Overview

Unit Clerks/Receptionist support the health and well-being of residents by providing essential administrative and coordination support to the nursing unit. This role serves as a central communication point for staff, residents, families, and external providers while ensuring accurate documentation and smooth daily operations.

We're Looking For Someone Who Is...

• Highly organized and detail-focused
• Calm and reliable in a fast-paced clinical environment
• Strong communicator with staff, residents, and families
• Respectful of confidentiality and resident dignity
• A supportive team player who helps keep operations running smoothly
• Compassionate and service-oriented in all interactions

At Elderwood, our mission is People Caring for People. In this role, you are the behind-the-scenes coordination that helps ensure every resident receives safe, timely, and well-organized care.

What You'll Do

• Maintain and organize resident medical records in compliance with regulatory standards
• Audit charts and ensure documentation accuracy and completeness
• Close medical records following hospitalization or discharge
• Prepare admission and discharge summaries and coordinate required documentation
• Support care planning, MDS processes, and interdisciplinary team meetings
• Schedule resident appointments including labs, consults, dental, podiatry, and other services
• Maintain lab schedules and ensure timely completion of required testing
• Manage unit supplies, forms, and treatment materials through ordering and inventory tracking
• Assist with clerical functions such as typing lists, updating records, and preparing documentation
• Distribute mail and support communication across the unit
• Respond to call lights and direct requests to appropriate staff when needed
• Support resident transport coordination and scheduling of facility van services
• Assist with obtaining statistics and documentation for reports and regulatory surveys
• Maintain confidentiality of all resident information in accordance with HIPAA standards
• Participate in staff meetings, training sessions, and in-service education

Unit Clerk Qualifications:

• Minimum of 16 years of age required; HS diploma or equivalent preferred

• Employment Certificate/Permit required for applicable individuals

• Office practice skills necessary

• Knowledge of medical records processing preferred but not required

• Attention to detail and accuracy in work required

• Personal qualities of tact and dependability, caring and compassionate attitude toward residents

• An understanding of need for confidentiality and discretion in processing of information about residents required.

• Basic understanding of medical terminology and accepted abbreviations.

• This position requires regular interaction with residents, coworkers, visitors, and/or supervisors. In order to ensure a safe work environment for residents, coworkers, visitors, and/or supervisors of the Company, and to permit unfettered communication between the employee and those residents, coworkers, visitors, and supervisors, this position requires that the employee be able to read, write, speak, and understand the English language at an intermediate or more advanced level.