Unit Secretary/Ed Tech

Job Summary:

The Unit Secretary/ED Tech is an essential member of the Patient Care Team providing clerical support, and direct, patient care, if needed.

Essential Duties and Responsibilities

• Supports and promotes the mission and values of Covenant Health Ministry.
• Maintains patient charts consistent with organizational policies.
• Always maintains patient confidentiality.
• Answers the telephone courteously and professionally and redirects as appropriate.
• Accurately transcribes and processes physicians’ orders.
• Performs typing functions (memos, meeting minutes, quality improvement reports, data entry, etc.).
• Maintains an adequate inventory of supplies, and par levels and fills out purchase orders.
• Tabulates statistics for end-of-month reporting.
• Accurately performs scheduling and coordination of patient/resident activities.
• Faxes, copies, and files documents as requested and required.
• Obtains room assignments, secures necessary signatures, and secures patient valuables.
• Assists with staff scheduling, set up, and cleaning of rooms.
• Provides transport. Maintains bulletin boards/postings.
• Promptly prepares and releases authorized patient records in accordance with laws and regulations that protect patient confidentiality.
• Arrives and registers patients who are brought in via ambulance.
• Interview patients, relatives, or their representatives to secure personal, financial, and insurance data. Gathers correct demographic info via face-to-face meeting or telephone interview.
• Tactfully gathers patient financial information regarding the ability to pay for services.
• Performs vital signs, EKG’s, collects specimens, applies hot/cold compresses, distributes water/food, and applies immobilizers, splints, slings, and crutches.
• Assists in patient transport and prep for admission and discharges.
• Answers call lights and communicates effectively with patients, families, peers, and others.
• Assists in completing daily tasks which include:
  • Stocking rooms and IV carts
  • Stocking linen and blanket warmer
  • Checking O2 tanks, restraints, sharps containers, wall suction, sterile supplies and PPE supplies
  • Washing stretchers
  • Emptying trash and dirty linen
  • Preparation of supply list for Charge Nurse
• Performs financial counseling when required and offers assistance to patients relating to long-term and short-term payment arrangements as required by the department policy.
• Counsel patients relating to Charity Care and/or Maine Care.
• Behavioral Depts.- Participates in the preparation and delivery of patient info to the courts.
• Accurately prepares death certificates according to policy and procedure.
• Maintains all required competencies and completes annual compliance courses on time.
• Supporting student learning is a shared responsibility. Every team member is expected to contribute to creating a welcoming environment and to actively assist students in their educational experience, regardless of their specific role.
• Other duties as consistent with this role.

Job Requirements

Job Knowledge and Skills

• Strong computer skills. Strong verbal and written communication skills.
• The ability to speak, read, write, and understand written instructions in English is required.
• Crisis Prevention Institute (CPI) training preferred or obtained within 6 months of hire

Education and Experience

• High School Diploma or GED
• State of Maine CNA Certification
• Previous Medical Office experience preferred.
• Basic Life Support certification required.

Covenant Health Mission Statement

We are a Catholic health ministry, providing healing and care for the whole person, in service to all in our communities.

Our Core Values:

•Compassion

We show respect, caring and sensitivity towards all, honoring the dignity of each person, especially the poor, vulnerable and suffering.

•Integrity

We promote justice and ethical behavior, and responsibly steward our human, financial and environmental resources.

•Collaboration

We work in partnership, dialogue and shared purpose to create healthy communities.

•Excellence

We deliver all services with the highest level of quality, while seeking creative innovation.

Applicants, employees and former employees are protected from employment discrimination based on race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age (40 or older), disability, and genetic information (including family medical history).

Comp Range:

Rate of pay displayed reflects the beginning of the pay scale.  At the time of an offer, determination of your offer will reflect your skills and experience as it relates to the position.