Job Description - United Airlines Flight Attendant Jobs Customer Service Representative
Job Description: Do you find the idea of working at an airport exciting? Would you love to help people get where they’re going? Are you a real problem-solver who can stay focused in any situation? You’re the perfect candidate for a role as a part-time Customer Service Representative for United Airlines.
As part of our passenger service team, you’ll meet people from all over the world, handle a variety of tasks that make every day different and enjoy a real sense of accomplishment when someone walks away saying “United Airlines is great!”
[ads1] Job Requirements:
Must pass a background check and drug screen
Comfortable working on computers
High school diploma, GED or equivalent
As you gain seniority, you can trade days with colleagues, pick up extra hours and have more control over your schedule
You must be available for day and night shifts, weekends and holidays
We provide paid training, including 1 week of orientation, 2.5 weeks in the classroom and 1.5 weeks on the job
With experience, you can explore roles in gate services, ticketing, baggage services, international flights and United Club locations, as well as manager or supervisor roles
Since this is a union job based on seniority, you will be assigned your initial schedule to meet our needs at the airport
Most new hires start as a Gate or Ticket Agent-, helping passengers check in and board, as well as resolving any issues with travel that arise
You will be required to work mandatory overtime, when necessary
Whether booking reservations or printing boarding passes, determining alternative flight options or rebooking a reservation, you must be calm, cool and collected
To be successful, you’ll need patience, empathy, the ability to listen and a knack for making informed decisions in sometimes stressful situations
Minimum of 18 years old
Physical ability to stand and walk for a four-hour shift, as well lift and handle baggage
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