Universal Banker

Join our team and take the next step in your career in a role dedicated to building lasting customer relationships.

Security State Bank - Worland is hiring an Universal Banker to join our team. The ideal candidate has a proven ability to provide excellent customer service. This is a full-time position where teamwork and customer service skills are essential. Competitive wage starting at $18.00, DOE.

Job Purpose: Responsible for providing excellent customer service by meeting the needs of customers in an efficient and friendly manner. Acts as the customer’s first point of contact with the bank. Responsible for ensuring a positive public perception of the bank by greeting customers and promoting bank products and services that meet our customer's needs while supporting bank goals. 

Company Core Values

• We put you first. We meet your needs every day which allows us to build lasting relationships.


• We are your neighbors. We invest our time and resources to support and serve our communities.


• We value your trust. We earn your trust by providing sounds financial solutions, exceptional customer experiences, and safeguarding what's important to you.


• We love our team. Our Employees are out foundation. We commit to our employees' personal and professional growth, open communication, a positive work environment, and their well-being.


• We embrace differences. We value and promote diversity of ideas, people, and our communities.

Responsibilities

• Have a thorough knowledge of all bank deposit products, services, and fees to help educate customers in making the best decisions.


• Fully understand internet-banking services to help refer, sell, and assist customers with setup and troubleshooting.


• Promote Merchant Service Program and introduce to current and new business customers.
  


• May perform operational duties such as opening a teller window to back up the teller line.


• Greet customers over the phone and answer inquiries. 


• Research and resolve customer problems as applicable.


• Provide customer entrance to safe deposit box according to bank procedure.


• Increase business for the bank by developing and expanding customer relationships. Ensure all new customers are introduced to other areas of the bank as a means of potential future business
  

Expectations

• Detail oriented


• People Person


• Able to handle confidential information


• Proficient at Microsoft Word, Outlook, and Excel


• Self-motivated 


• Quick learner


• Excellent communication skills – both verbal and written


• Excellent organizational and time management skills


• Problem solver


• Independent decision maker within authority limits


• Ability to handle fast paced, multitasking environment
  

Banking experience preferred but not required.

Extensive benefits package includes but is not limited to Health, Dental, Vision, Long Term Disability and Life Insurance, Employee Assistance Program (EAP), Paid Time Off, Holiday pay, 401k with Company Match.

Security State Bank is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to: race, color, religion, sex, national origin, age, pregnancy (including childbirth, lactation and related medical conditions),  mental or physical disability, and veteran status or any other classifications protected by federal, state or local laws.