Upfit Specialist

What you'll do

Sales & Business Development:

• On request of our Sales Team, assist in completing new business opportunities for specialized upfit solutions.
• Together with our sales team, engage with potential clients to understand their upfitting needs, offer tailored solutions, and provide quotes for services.
• Represent the company at industry events, trade shows, and together with our sales team in customer meetings to promote upfit services and solutions.

Technical Consultations & Solution Design:

• Together with our sales team, work closely with customers to analyze their truck requirements and design upfitting solutions that meet their specifications, performance, and budget.
• Provide technical guidance and product knowledge regarding the truck upfitting process, including options for chassis, body modifications, equipment integration, and safety features.
• Create detailed technical proposals, including scope of work, material specifications, timelines, and cost estimates.
• Collaborate with the engineering and manufacturing teams to ensure proposed solutions are technically feasible and meet quality standards.

Sales Presentations & Demonstrations:

• Together with our sales team, prepare and deliver sales presentations and product demonstrations to prospective clients, highlighting the benefits of the proposed upfit solutions.
• Work with marketing and product teams to create impactful sales materials, brochures, and technical documents that support sales efforts.
• Provide accurate and timely product information to help our sales team enable customers to make informed purchasing decisions.

Project Management & Coordination:

• Act as the primary point of contact for our sales team throughout the sales process, ensuring clear communication and a smooth transition from sales to delivery.
• Oversee the progress of upfitting projects to ensure timely delivery, quality standards, and customer satisfaction.
• Coordinate with internal teams such as engineering, manufacturing, and logistics to ensure seamless execution of upfitting orders.
• Ensure all necessary documentation, including 3rd party contracts, approvals, and purchase orders, is completed accurately and promptly.

Market Research & Product Development:

• Stay informed on the latest industry trends, truck upfitting technologies, and competitor offerings to provide innovative solutions to our sales team.
• Collaborate with engineering and manufacturing teams to suggest improvements to our existing products based on customer feedback and market needs.
• Provide valuable insights on customer requirements to help guide the development of new upfitting products and services.

Customer Support & After-Sales Service:

• Offer ongoing support and troubleshooting to our after sales team post-sale, ensuring the performance and durability of upfitted vehicles.
• Address our sales team inquiries, concerns, and requests regarding product functionality, warranties, and service options.

Qualifications

Experience:

• Minimum of 5 years’ experience in a technical sales role, preferably in the truck or commercial vehicle industry.
• Strong knowledge of truck upfitting processes, equipment, and modifications.
• Previous experience working with fleet operators, truck dealers, or custom vehicle solutions is highly preferred.

Technical Skills:

• Ability to understand and explain complex technical concepts related to truck upfitting and vehicle modifications.
• Proficiency in using CAD software, truck configuration tools, or other relevant software to create technical drawings and proposals is a plus.
• Strong knowledge of vehicle specifications, safety regulations, and industry standards related to truck upfitting.

Sales & Communication Skills:

• Excellent verbal and written communication skills, with the ability to present technical solutions in a clear and compelling manner.
• Ability to build relationships with a diverse range of highly specialized 3rd parties that will enable the success of our upfit solutions.

Education:

• Bachelor’s degree in engineering, Business, or a related field is preferred.
• Technical certifications in vehicle upfitting or automotive engineering are a plus.

Other Requirements:

• Ability to travel for customer meetings, site visits, and trade shows as required.
• Strong organizational skills with the ability to manage multiple projects simultaneously.
• A customer-focused attitude with a passion for delivering high-quality, customized solutions.