UPS Field Service Technician - San Jose

This role is ideal for someone with a strong background in troubleshooting electrical and mechanical systems, a proactive approach to maintenance, and a commitment to customer service.

Core Responsibilities

• Perform corrective and preventative maintenance on Rotary UPS and power protection systems.
  
• Troubleshoot and diagnose AC/DC control issues, leveraging technical schematics and software.
  
• Utilize SCADA/PLC tools for system monitoring and issue resolution.
  
• Manage on-site subcontractors, ensuring quality and safety standards are met.
  
• Respond to emergency service calls and participate in an on-call rotation.
  
• Provide technical support and customer guidance to ensure optimal system performance.
  
• Maintain compliance with safety procedures and industry best practices.
  

What Success Looks Like

First 90 Days:

• Complete hands-on training on company products and service protocols. Two weeks in Houston. 
  
• Shadow experienced technicians to gain practical troubleshooting experience. This is OJT. 
  
• Develop relationships with key customers and internal teams. You are the face of the company. 
  

Six Months In:

• Independently conduct scheduled maintenance and emergency repairs.
  
• Diagnose and resolve technical issues with minimal supervision.
  
• Effectively manage service calls and ensure customer satisfaction.
  

One Year and Beyond:

• Serve as a technical resource for customers and junior technicians.
  
• Improve maintenance processes and contribute to operational efficiency.
  
• Take on larger, more complex troubleshooting responsibilities.

Why Apply?

• Work on mission-critical power systems that support essential industries.
  
• Take ownership of troubleshooting and problem-solving in a high-impact role.
  
• Join a skilled, supportive team that values expertise and continuous improvement.
  
• Opportunities for career growth and professional development.
  

This position is ideal for someone who enjoys working independently while being part of a high-performance team. If you have the technical skills and the drive to succeed, we encourage you to apply.

Requirements

• Must have served in U.S. Army, U.S. Navy, U.S. Marine Corps, U.S. Air Force, U.S. Coast Guard, U.S. Space Force, U.S. Reserves or U.S. National Guard.
  
• Minimum of three years’ experience in power generation, industrial electrical systems, or a related field.
  
• Strong troubleshooting skills with AC/DC control systems.
  
• Ability to read and interpret electrical schematics and technical documents.
  
• Experience with electrical testing equipment (multimeters, insulation testers, etc.).
  
• Valid driver’s license with a clean record and ability to travel on short notice.
  
• Ability to obtain a passport for occasional international travel.
  
• Intermediate to advanced computer skills for reporting and diagnostics.
  
• Strong communication and problem-solving skills.
  
• Ability to lift up to 70 lbs and work on your feet for extended periods.
  

Benefits

• Guaranteed 40Hrs a week
  
• Provide Quarterly On-Call pay in addition to salary
  
• Travel Pay and Pier Diem
  
• Provided Health Care (Medical, Dental & Vision)
  
• Company Vehicle
  
• Retirement Plan (401k, IRA)
  
• Paid Time Off (Vacation, Sick & Public Holidays)